66,736 Verified Client Reviews |
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Amazing color!The color stays. I have received many compliments on the color Even when I went to the salon, they thought,( because the quality of this color) looked like I had it professionally done by another salon. 7 of 7 people found this review helpful. Did you? |
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Love my colourI showed a picture with what kind of colour i wish to have and they formulated my desire colour and i love it,it's suit my fair completion 0 of 1 people found this review helpful. Did you? |
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poorwaste of money 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Mariana! We are so sorry to hear you say that. Please check your emails, we got back to you to help you further. |
The perfect coloring system!I absolutely LOVE this! They truly listened to my feedback and gave me the perfect blend of brownish red I was looking for! 0 of 0 people found this review helpful. Did you? |
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covered the stubborn grayIt actually covered the gray and the color stayed on. 0 of 0 people found this review helpful. Did you? |
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not right colorthe color is not at all what i ordered, i absolutely hate it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Britt, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
PoorIf I could give minus stars I would. Don't be dependent on the delivery of this product as it takes 2 weeks to be delivered. No help when you contact them to help with where it is 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sarah! We apologize for any inconvenience with our delivery time. Please check your emails, we got back to you to help you further. |
Does NOT fully cover graysWish I could show a pic in this review to prove that the color doesn’t initially get full gray coverage. I was extremely focused on really slathering the color around my hairline, where the grays persist the most, followed directions to the T, and made sure no human-error was made. But, this color product just isn’t strong enough for dark brunette, 40 yo, hair. I love the concept of saving money, having good customer service, and easy at-home delivery, but after two separate tries of dying with this color = conclusion is it’s a weak and poor product. Too bad. The company is great, but they really need their chemists to produce a salon-quality worthy hair color! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Jessica, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! (: |
Perfect color.The color is exactly what I wanted. I love it. Try this. 0 of 1 people found this review helpful. Did you? |
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Custom Color SetThis took away the gray & dark roots. It also blended the rest if my brassy red tones away. 0 of 0 people found this review helpful. Did you? |