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Custom Color Set
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66,793 Verified Client Reviews |
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Everything I neededI love the colour I was sent, along with a shampoo and conditioner which I actually love it left my hair so soft for a week after using it, even after washing my hair ⭐️⭐️⭐️⭐️⭐️ 11 of 11 people found this review helpful. Did you? |
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Pitch Black & Red in the LightWorst colour outcome in 25 years of colouring my hair. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Lori! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Perfect ColorAdjustments were perfect as always. Color lasts longer than going to the salon and way, way less expensive. Thank you ladies! 11 of 11 people found this review helpful. Did you? |
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SolidTouching up my roots has been great each time I received my order! feeling less grey and color is bold and rich. Thank you! 10 of 10 people found this review helpful. Did you? |
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Customer since 2017 - 2 thumbs upI’m a natural red head but wanted a boost to my color and I’ve been extremely happy with Esalon. I gave them a picture of my current color and what I wanted and they matched it perfectly. I was very nervous as I’ve never colored my hair before but they put me at ease. Customer service is amazing as well. Highly recommended! 13 of 14 people found this review helpful. Did you? |
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Hair colorReally liked this color Exactly what I wanted 3 of 3 people found this review helpful. Did you? |
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Got it rightThank you for darkening the color just enough to color my grays hair but keep me with the color I love. 3 of 3 people found this review helpful. Did you? |
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Perfect colorMy second shipment needed a little adjustment and they got it right. I love my color, thank you! 0 of 0 people found this review helpful. Did you? |
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Color was perfectCould have used just a little more to pull through the ends. Really liked that it didn’t have a very strong smell. Haven’t washed it for the first time yet to see how it holds. 0 of 0 people found this review helpful. Did you? |
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Harsh on hair and made my hair brassyI've been using another at home brand and recently the quality had gone a bit downhill so I thought I'd try this. I've done 3 root colorings and I've found this product to be really harsh on my hair, it feels like straw now, and leaves my hair brassy after about 1 week. I specifically listed that I don't want that when choosing my color but it's just not a good product. I'm canceling future orders and switching bc this is not it. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Anne, We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |