66,903 Verified Client Reviews |
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My Ideal Color on the First Try!!!!HOORAY!!!! For the first time in coloring my own hair, it is finally the color I wanted!!! I’m so happy!! I have tried other brands and couldn’t get the right color. This is the first time I have used eSalon. I love having my own personal colorist and such great guidelines to follow. Because of them I was able to choose a color that totally works for me. And if I ever need to tweak it, I have the resources right at hand with eSalon. Thank you so much!!! 0 of 0 people found this review helpful. Did you? |
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Color last longerMy personalized color is like salon quality. It also last long even though I shampoo daily. 0 of 0 people found this review helpful. Did you? |
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TerribleMy hair turned bright red instead of dark blonde. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTerri - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
The color set is fineIt's not the color that I'm unhappy with, it's the carrier, USPS, you use for shipping. It has been taking almost 3 weeks from the time it is shipped to get to me. I realize that they have been overwhelmed with deliveries but other carriers are much more efficient. I'm suggesting you change carriers. UPS would probably be better, or Fedex. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNew Maa - We’re truly sorry that our shipping method did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
TOO DARK!As i have said in many reviews- so annoyed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love itI’m so pleased with my colour thank you I love it so easy to apply xxx 0 of 0 people found this review helpful. Did you? |
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Amazing!My package came with everything I needed! It was so easy to dye my hair and it turned out great! My hair is so shiny too! Thank you!! 0 of 0 people found this review helpful. Did you? |
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Went darkerFinally did it! I was nervous to do it without my girlfriend's help. I enlisted my husband & it came out Great. The only upside to the virus was him doing "girly" things. Luv the darker shade 😍 0 of 0 people found this review helpful. Did you? |
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Custom Color SetSo happy with this product. As good as salon hair color. 0 of 0 people found this review helpful. Did you? |
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Great ColorMy hair color is what I have wanted for a long time. Thank you! 0 of 0 people found this review helpful. Did you? |