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Custom Color Set
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66,903 Verified Client Reviews |
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Perfect Color MatchVery impressed with the quality of the hair dye. 0 of 0 people found this review helpful. Did you? |
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Matches my expensive salon color PERFECTLYI was terrified to DIY my copper hair color after COVID hit, and when I finally tried the color my eSalon stylist sent me, I was shocked. It matched my salon color beautifully!!! I’ve never had an issue with hot roots or fading. It seriously looks and feels like I went to the salon, but my wallet is much MUCH happier!! I may never go back to a salon again... 0 of 0 people found this review helpful. Did you? |
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Very niceGood product and easy to use. Nice color and good effect. Thank you very much ! 0 of 0 people found this review helpful. Did you? |
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BeautifulMy mahogany color is beautiful and I became brave and added the highlights. They turned out great the first time. The videos are very helpful and my hair looked exactly like I had just walked out of thee salons!! 0 of 0 people found this review helpful. Did you? |
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Love this formulaMy hair had gotten too dark ... this new formula is bringing back the red-copper color that I adore (and have missed). Thank you so much for getting this so right!!! I love the color. You guys are awesome! 0 of 0 people found this review helpful. Did you? |
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Weekly retreat is awesomeThe weekly retreat was a great buy and I really feel its makes my hair all soft and shiny. The color set was still too dark so I am working with the team to try to lighten up the shade. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSimone - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Everything great except for the color...I really enjoyed the experience of coloring my hair at home. Never done it myself ever, and I'm in my 40s. I've been a slave to the salon for 20+ years. After being frustrated at my salon colorist never wanting to do anything but foils on my hair, I decided to try something new. Here's what I liked about my eSalon experience - the packaging, the price, how glossy and shiny it made my hair, and the grey coverage. I'm just not happy with the color. I don't feel like it's what I asked for. I was expecting a dark blonde but I feel like I got a slightly gold-tinged version of my natural color - light brown. Also the roots came out lighter than the rest of my hair. It all feels like a bit of a disaster. Hoping it can be worked through and I can arrive at my perfect color with adjustments. In the meantime I'm not sure what I can do as I don't want to re-color my entire head in a hurry. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Light blondeI just colored my hair after I had my hair cut. It turned a Brassy color. Maybe next time, a more beige color. Im sure with shampooing it will tone down. I followed I instructions that were included. Thanks 0 of 0 people found this review helpful. Did you? |
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Like colour but it doesn't last.The colour is nice but after a week or so it fades and looks washed out. Also seems to be making my hair dry. Expensive and quality does not match the price. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise B.- We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't cover grayI followed directions, left color on as long as possible and it didn't cover the gray hair. I only have a few spots not much gray at all so I was a little disappointed. Especially because I have a few people who would order since I have such a huge following on social media. Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWilliam - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |