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Custom Color Set
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66,736 Verified Client Reviews |
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Color Customly TerribleI went through process and sent a picture of my preferred color. What I received wasn’t even close. My hair should’ve been light medium brown with gold but what I got was nearly a black color. It was shockingly awful black. This company had no remedy other than to use clarifying shampoo and let it grow out on it’s own. Hola if you know how it feels to walk around with a shocking hair color you weren’t expecting. When you order this product you’re experimenting with your hair color. It didn’t turn out good for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Bernadette, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love this product!For years I have been going to the hairdressers to get my colour done. Not anymore! This product has easy to follow instructions and never gives a bad result. Thank you esalon! 7 of 7 people found this review helpful. Did you? |
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PerfectI love the color! Was kinda afraid but I am in love!!! Thank you so very much!!! 7 of 7 people found this review helpful. Did you? |
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I LOVE ITI have to admit I was nervous to try it! What if I turned out carrot top!! The blend of dark blonde, copper and gold was ABSOLUTELY PERFECT! This was my first time using this product and I have to say I'm impressed and just referred your company to my daughter!! I love all the highlights and how natural it looks1 I'm a customer!! 14 of 16 people found this review helpful. Did you? |
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Great colorI get so many complements after i color my hair.I love the color. 5 of 6 people found this review helpful. Did you? |
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Hair colour in general*********This is my latest review May 2024.******** I love my latest colour. It looks so natural and my greys are covered amazingly.. I’m so glad I updated my colour choice. I have had some great comments. Thanks e-salon. 0 of 0 people found this review helpful. Did you? |
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Zero coverageI followed all directions and even left the color on an additional 7 minutes. It did not cover my roots at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVicki - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Too darkI was supposed to be dark blonde and I am brown straight up brunette nothing blonde about it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrittany- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
AllergyMy scalp itchy after I apply 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCherry - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Adjusted colorI like my adjusted color much better..thank you! 2 of 2 people found this review helpful. Did you? |