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Love thisColour is lovely, everything you need in the kit and makes my hair shiny and soft 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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This color is amazing!I love this product, the color match is perfect and the process is easy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AmazingI asked for my colour to be lightened a tiny bit and honestly I didn’t even know if what I’d asked for made sense but it is literally perfect. Thanks so much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Exactly what I wanted!My hair (naturally brown with a few grays) always ends up brassy/red. I was skeptical that I’d ever find an at-home color that truly works. But, I decided to give this a try, and I’m sooo pleasantly surprised! This color is truly ash brown, and covered all of my grays. I’m so happy I tried this! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hält was sie versprichtSchöne Farbe und gute Grauabdeckung 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A big thanks for this excellent productLovely colour! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Farbton nicht erzieltAnsatz ist zwar gut deckend gewesen aber der Farbton wurde nicht erzielt. Bin jetzt eher braun rosa anstatt intensive Kupfer. Schade. Farbe anpassen für die nächste Lieferung geht auch nicht so leicht. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatja B. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Did not cover gray well 😔I wanted to love this, but unfortunately it did not cover my grays very well at all. It’s definitely better than before I dyed it but you can see the orange-ish color instead of dark brown on the gray. It’s seems healthier than after I use other products which is fantastic. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCharlie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
Allergic reactionI unfortunately broke out in hives all over my face and neck after I colored my hair with this product. I'm not too sure what happened with this blend since this has never previously happened before with color I've ordered from here. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery! |
Perfect colorFinally, a color that I've been trying to achieve for a long time. Thanks. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |