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Custom Color Set
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66,866 Verified Client Reviews |
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Does the jobThis company is amazing even when I'm beinf risky with my color it still is perfect. Coverage on my feet is a 10 and it lasts alot longer than box color which I used for years! 0 of 0 people found this review helpful. Did you? |
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Awesome coverageHad to adjust my color to add a little more red. Gray coverage is great! LOVE eSalon! It doesn't "bleed" like the drug store boxes! I'll never go back! eSalon for life 🧬 0 of 0 people found this review helpful. Did you? |
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Hair colorLove the new color. Thank you! Sheila Johnson 0 of 0 people found this review helpful. Did you? |
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Color just rightI like the color that was made for me thank you! 0 of 0 people found this review helpful. Did you? |
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Best Color I've ever usedMakes me feel great look younger and feel better!!! My hair feels soft after this color. 0 of 0 people found this review helpful. Did you? |
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Best semi dye!I have curly hair ( 2c-3a) and this is one of the few dyes that does not cause excessive frizz for my hair! 0 of 0 people found this review helpful. Did you? |
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EasyIt was so easy to do my hair at home and the instructions were so easy to follow. I just wish I hadn't let my husband chose my color and he decided I was a natural brown and not a dark blonde already. Oh well at least it covered my few gray hairs 0 of 0 people found this review helpful. Did you? |
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Waste of time and money- not right colorI did color exactly how directions said. My hair barely looks different..it barely even lightened it except on top and it is just a little bit lighter shade of copper—not barely noticeable and definitely NOT dark blonde!!! If anything it took what blonde natural highlights I had out of my hair... I am not happy at all! I thought this was salon grade hair dye..I’ve had better results with over the counter products, I ONLY tried this product now because I want to go blonde and with my natural color I can’t use store dye and I can’t afford to get it done at the salon so I thought this might work for me but I was very disappointed 😞 Now I guess I’m stuck with what I have because I don’t have the money to pay to get it the way I wanted it to start with. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJessica- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Refund still not processedI called and asked how to return the product. Customer service told me to write "return to sender" on the unopened box. I did this 3 weeks ago and my refund has not been processed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJayne- We are so sorry to hear your refund has not been processed. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not the color I orderedAs a dark blonde, having ordered a color that was specifically selected, by percentages, as dark blonde with a hint of red and a hint of ash, imagine my surprise when I applied what arrived to me and came out a dark, rich reddish brown. When I sent pictures in, the person I interacted with never offered to honor the ‘it’s on us’ guarantee and, when explicitly asked, said that my *next* color would be free. But, after my experience and given the product comes unlabeled viz actual color percentages, why would I trust to repeat this? So, for me, the guarantee is not honored. Color was also ordered as demi/semi permanent, precisely so it would fade after 30ish washes. It did not. Now, almost 3 months later, I still have (now slightly) browner hair than my natural roots. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulia- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |