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Custom Color Set
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66,736 Verified Client Reviews |
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I Love eSalonI have been using their services since 2015 and the colorist have been spot on to what I want. Thank you for being good at what you do and the great customer service. 0 of 0 people found this review helpful. Did you? |
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Great productBeen using this for awhile now, love it, works great 0 of 0 people found this review helpful. Did you? |
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Love this!I really love this product. When I colored my hair before, the ends always came out darker since I left color on same time for all parts of hair. With this product, ends and roots matched. Only problem is my hair grows very fast and have to update all with in 4 weeks. 0 of 0 people found this review helpful. Did you? |
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Colour packagingGreat product but would prefer less plastic in packaging - colour filled pouches would do for me as I always mix from a bowl and apply by brush. Also as I am roots-only - my bottle is only ever half full - therefore wasteful for packaging. Hoping eSalon can take the next evolution to more sustainable packaging! 0 of 0 people found this review helpful. Did you? |
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Like the colorThis is better. I still have trouble with coverage around my hairline. Also feel I need to color more than every 4 weeks. 0 of 0 people found this review helpful. Did you? |
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Colour doesn't showdon't bother buying if you have dark hair. I followed all the instructions and you can kind of see it in the scalp/roots under a light and that's about it. very disappointing. i ordered Medium Brown Copper Golden 5CG and my current colour was third from the right (dark brown / black) and my hair is still basically the same. If you have light hair go for it i guess the instructions are good they provide you with two gloves and stain guard and stain removal wipes and the delivery was quick and reliable, but dark haired folks turn away; a complete waste of money. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAugna S. - Thank you for your feedback. We're truly sorry that our Permanent Hair Color Set didn't meet your expectations. We have reached out to you via email to see what we can do about rectifying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Color and cover up powderThe color/dye didn’t cover my roots and dried my hair out. The root color worked well but made my hair dry. Very disappointed! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong colour to what I requestedDidn’t use colour as what not what requested 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sophie! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Needs a few adjustmentsColors not right yet, I think it’s pretty hard to get the right color by looking at photos on a phone. Have sent a few texts to get it changed for next time. Have had auto replies about stylist working on new color but nothing from a real life person! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Rachel, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not impressedBought out ginger in to my hair once it had faded 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Leanne! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you to help you further. |