66,880 Verified Client Reviews |
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Beautiful match!I was using box color from the store. I loved the color, but not the formula, so I decided to try Esalon. My first match wasn't quite right, so they sent me another try, and it was perfect! The color I love, and a formula that didn't kill my hair! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsThank you for the wonderful review. We are happy we were able to adjust your color for you! Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Love itI love my color and always getting compliments 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
EasyEasy to use, great product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Made For You custom color! We look forward to the next opportunity to delight you! |
Amazing color and qualityI have not been successful with salon stylists mixing the correct root color. Finally esalon nailed it the first time!!!! Love the root touch up quality and color! Thanks! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your custom Made For You color! We look forward to the next opportunity to delight you! |
ColorSamantha took care of my color change. It was perfect!! Still very happy with this product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTabatha - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
AwesomeI live the color and my hair feels great. Will never go to salon colorist again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShiela - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
White coverage and orange shadeI liked the packaging and the amount of color was enough to cover all my hair. My hair looks shiny and healthier so I am satisfied with the quality of this hair color.However, My gray roots have not completely covered and faded away after the second time washing. Also I still have the red tone which I’d like to get rid of. I ordered the red neutralizer to help with that but that didn’t help either. I’d like to give this another try but for my next root color I’d like to see if I can get a color that better covers gray hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatie- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
10 stars for my colorist Nicole!After my 3rd order still had me feeling very disappointed and discouraged I didn't know if I was going to attempt a fourth. Since my previous color ending in results that made me live in pony tails because I hated the color so much that really had me second-guessing ordering from Esalon again. but I decided to give them one more try and was most recently had Nicole assist me and she nailed it! She actually seem to take the time to read what I wrote about what I was looking for and what I did not like about my current color and came up with such a pretty chocolate brown that I couldn't be happier with! Loving everything about my color! The only thing I'm not super happy about is the fact that it still seems to be fading fairly quickly even with me following instructions and aftercare tips to a t. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeidi - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
I love the shine and softness of the resultsUnfortunately I have a lot of natural red in my hair, and esalon does not have an ash tone to bring down the brassiness😏 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsValinda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
RedThe color turned out more red than I had originally intended, but to be honest I love it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKarissa - We’re pleased to hear that you’re enjoying your custom Made For You color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection |