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Custom Color Set
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66,866 Verified Client Reviews |
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Strong chemical smell and not enough coverageI normally use another company but thought I’d try e-salon. My initial thought was great shipping Speed and good value. overall I am not satisfied with product. I had to run the fan in my bathroom and have the window open (freeze along the way since it’s winter and cold). I almost couldn’t finish applying color because my eyes burned sooo bad! The fumes were horrible and you would have thought I was applying it to my eyes! After all that, my color didn’t even match even though all I wanted was a dark brown. It’s more of a reddish brown so 1. You can see difference in roots and my normal color. 2. It did not cover my gray roots like other product have. 3. It burned my scalp so bad I have red spots everywhere which are now itchy so I am a hot mess. I would not recommend e-salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLesly- Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Love it!It took a bit to get the perfect colour for me but we got it! Made two adjustments (loved the colours done but not quite what I was looking for) and now I have dark blonde/light brown and I love it! It is the perfect colour to allow me to now grow out my natural colour that has quite a bit of grey now. I’m so pleased with the products! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Matched my color perfect!I love the color, my hair looks super shiny and soft! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Custom Colour SetLovely product with very clear instructions. Colour needed a little adjustment and team very helpful. 0 of 0 people found this review helpful. Did you? |
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This works!Easy, affordable with good results. I have been making fewer trips to the salon because of this product. My first use pulled red-which happens when I lighten my hair. The colorist was able to update my color and it looks great. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Perfect MatchNoelle picked out the perfect shade for me. Instructions were easy to follow. This is much better than expected. Thank you so much! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe’re pleased to hear that Noelle was able to help you find the perfect shade! We truly value everything our clients’ say. We hope to continue helping you reach your hair goals! |
Not the color I wantedI asked for a deeper burgundy, and I specifically said it didn’t have to look at all natural. I got the same color as I had the first time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephani- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Need to changeThe color I’ve been using has been gettin lighter than expected. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusie- We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Much Better!This coloring which included 2 bottles of dye was much better. It got rid of the red brassy color that the previous coloring had created. Besides my roots which are grey, my hair is very black and I’d like to keep it black. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMargaret - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great coverageGreat coverage. I do however wish I could do all my hair as it is very long 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCyndy - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair! |