66,866 Verified Client Reviews |
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My haircolorLast shipment color I rinsed the color out it did not cover my grays at all it was a total waste of my money. I am very disappointed . Afraid that the box I have coming is not going to cover my grays again . I contacted my colorist asking her to fix the grey coverage but if it does not work this time I will request a refund and cancel with you and I have been with you for years . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSue- We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Washed out very quickThe colour was beautiful when it first went on, couldn't get it to rinse clear but not surprised as it was a red colour. After 1 wash my ends were pink and very faded, not sure if the end colour was a semi permanent instead or a permanent but it didn't last long. I had a light warm brown underneath so was surprised to see it fade so quickly, have now recoloured with a semi permanent brown so only had the esalon colour for a week 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy S.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Coloring your own hairESalon is the best product I have used for coloring my hair. All of the three color kits I have received have been wonderful and easy to use. I am trying a highlight kit. I had ordered one earlier but never used it. I will try this one with this upcoming order. Thanks for a wonderful product! 0 of 0 people found this review helpful. Did you? |
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Made just for meI love how they have taken into consideration my very fine and delicate hair and listened when I felt the colour was too dark. They adjusted my colour no problem and now I am happy with the colour 0 of 0 people found this review helpful. Did you? |
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Perfect matchPerfect match 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - We're so happy to hear that you're enjoying your custom Made For You color! We truly value your feedback and look forward to hearing from you again in the future |
Absolutely Amazed!I was extremely skeptical and almost too scared to use this product. I waited about 5 days after getting my package before I had the nerve to try. I’m over 40 and have a lot of grey at the crown. My Aunt is a stylist and colors my hair usually. I bit the bullet today and tried Madison Reed! I am so glad I did! Absolutely amazed with the results. I’ve used box color before and it ALWAYS turned out horrible and I had to get my Aunt to correct. Not this time! I’m in love. Now I need to figure out a way to break up with my stylist! Thanks so much Madison Reed and the color- stylist that helped me! 0 of 0 people found this review helpful. Did you? |
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Just do it!Trips to the salon are on hold for me during the pandemic and my grey hair was beginning to overtake my head. I did t like it. I decided to try esalon and I’m so glad I did! My colorist worked with me to achieve the perfect color for me. Do yourself a favor and try this. You wont be disappointed. And You are worth it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnn Marie - We're thrilled to hear that you're enjoying the Made For You custom color! We look forward to our next opportunity to delight you! |
Best I’ve tried!I’ve been dying my (v) stubborn greys for about 5 years, spent £100’s in salons and this is honestly just as good. Perfect tonal colour and lovely packaging, already ordered the next one. 0 of 0 people found this review helpful. Did you? |
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ExcellentFirst time I’ve coloured my hair due to lock down the colour was bang on and was easy to follow will order again excellent 0 of 0 people found this review helpful. Did you? |
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Love love love it!!!!Just completed my first color today and it could not be more perfect, it brightens my look and my hair is so soft and shiny, highly recommend esalon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGina - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |