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Custom Color Set
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66,844 Verified Client Reviews |
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RED TINT-NOT DARK ENOUGHMy hair pulled a red tint and was not dark enough, I appreciated the two bottles. But it took awhile to come in and get everything set up 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMontana- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Worked to blend growthUsed to blend my low lights and dark roots. Worked well but the colour was more of an orange/brown then the dark blond that I ordered. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Never Received ProductNever received my product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsViola- We're truly sorry that your order has yet to arrive. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
wish it had more gold tones instead of redtoo much red in the color. wish it had more golden tones 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEllyn - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
I'd rather go to the salon!I ordered a dark copper color to cover my grey, my highlights and be somewhat of a decent match to same level of darkness as my natural hair color. My order was changed because the personal colorist thought it would be too dark for me. They sent me the light copper which, unfortunately, did not cover my highlights and is far more brown than my natural color. The smell was absolutely noxious, very nearly made me pass out and irritated my eyes and sinuses. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMillie- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Can't Believe ItI can't believe I CAN get salon quality hair color online!! So now the test comes... my hairstylist is finally opened and I have an appointment for a cut so we'll see what she thinks! UPDATE: my hairstylist of 15+ years had to admit the color was exceptional and that the health of my hair was fantastic. She was bummed that now she's only cutting my hair but understood the savings and said I did a good job 248 of 265 people found this review helpful. Did you? |
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I did it!First time I ever did my roots by myself. The most challenging part was applying color to the back of my head. I was worried that I would miss parts; but it came out beautiful! Like I had been to the salon. The color was perfect! Thank you eSalon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great colour, easy to useI absolutely love the colour, easy to use and lasts over the greys! Won’t be using any other product on my hair. 0 of 0 people found this review helpful. Did you? |
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Great productGreat coverage for grey and love the colour. Easy to use overall Great product 0 of 0 people found this review helpful. Did you? |
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My first colorI was very happy with my colour. It turned out perfect. And the customer service is amazing! My first order got lost some how and they immediately sent a replacement. Very happy ! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTracy- Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |