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Custom Color Set
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66,713 Verified Client Reviews |
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Love this color!I am very pleased with the light brown color that I have been using. Thanks ESalon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRose - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your color! We look forward to the next opportunity to delight you! |
Great customer service!I have been really impressed with both the initial customer service and speed of delivery. When I wasn’t completely happy with my colour change they were extremely quick to reply, offer professional advice and rectify colour! Would definitely recommend 0 of 0 people found this review helpful. Did you? |
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Updated color DecemberLoved this color! I have to be honest though...I am not talented enough to apply the color to the roots only! It ended up as all over color and have no highlights left, but kind of like it better this way :) Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Amazing colorLove love love the results 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGrecia - Thank you for such a wonderful review. Everything our clients’ say is valued and we look forward to hearing from you very soon! |
Thank youLove the new color thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Everything you need!Everything you need on one box except for the hair clips. My color is correct and easy to follow instructions. I may never go to a salon for coloring again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMorgan - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
New Manufacturer of E-salon color is Horrible!.Unfortunately the new manufacturing process of Esalon color is no longer the same, my October 2020 order for Demi-Permanent color was not the same color, nor smell (much stronger chemical), texture very different (thicker so thick it barely covered my roots for touch up correctly on my longer hair), product changed my color and it had more chemicals in it which does not do well on fine hair and it dried my hair follicle so bad it was frizzy/nappy. My mom is a retired cosmetologist and still knows about the beauty industry and she noticed it right away when she was applying to my hair. It was so dry n frizzy we did a deep moisturizing treatment 3 days after color to calm the hair follicle. I don't know why they decided to change manufacture but its horrible and the company needs to go back to the orginal manufacturer because this is a wonderful company n concept! This is still a fantastic company to deal with but I had some issues with orders since October 2019 but they corrected professionally :-) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGinna- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
BlahThis color is a dull mousy brown with a terrible golden/brassy undertone. I thought I had canceled all future orders, until they took the money out of my account this morning. For the LOVE OF GOD, please do not send me that awful color again! I wanted a deep rich color, not this orangey brownish color. I hate the color but gave a couple stars for the great packaging. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFlorence- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Never received product but was chargedNo product received 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy- We're truly sorry that your order has yet to arrive. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
RED TINT-NOT DARK ENOUGHMy hair pulled a red tint and was not dark enough, I appreciated the two bottles. But it took awhile to come in and get everything set up 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMontana- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |