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Custom Color Set
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66,713 Verified Client Reviews |
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Doesn’t cover grays wellI paid special attention to the grays that frame my face. After coloring I still had grays popping through. After a couple washings, more gray was visible. I’ve had better luck with $3 box at drugstore. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Color barely changedI have the darkest brown hair and wanted to make my hair color lighter to the medium brown. Unfortunately, after the following the instructions exactly as is, my hair color barely changed. It is only very slightly lighter than my original color and you can only see it in the light. People don't even know I dyed my hair. I am quite disappointed with the color result. The texture of my hair feels good though but this did cause me to get dandruff which I haven't had in many years. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didnt come out as expectedIt didnt cover my greys, even I had it on for more than the alloted time 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCeleste- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Over the moon!I love the colour and my hair feels so healthy 0 of 0 people found this review helpful. Did you? |
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Absolutely love it!I love esalon and would recommend it to anyone! I was all over platinum blonde and wanted a change! Decided to go with a deep red-brown and I absolutely love the color and my decision! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBethani - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Best hair color everI have tried many hair colors, from salons to boxes. My hair is a hard match, it’s golden copper, if I would do drugstore colors I would have to mix two colors. I always want to stick as close to my natural color as possible to cover the grays around my temples and hairline. This color is awesome! It matches perfectly and doesn’t darken over time. It’s gentle on my hair and the color is always consistent! I can’t afford to go to a salon every month, nor do I have the desire to. This is the perfect solution! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
great service!I asked for a small adjustment to the color and the colorist produced a beautiful result. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGretchen - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Medium brownPerfect color base. Matches exactly as i described what i needed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDarlene - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Totally worth it!It's been a month now and the color is still vibrant; not faded at all. It covered the gray completely and so easy to use. I love it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJeanette - Thank you so much for your feedback, and we are happy to hear that you are enjoying your eSalon color! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love it!I thought it might take a few tries to get the right color but the first order was perfect! It's been several months of use now and I'm still a fan. I love the great directions and available support and video ideas. I also appreciate that the color doesn't come off on my towels after applying the color and shampoo the first time or subsequent washings. I'm still waiting for eSalon to come up with a better solution to gray coverage between colorings such as a paint brush rather than a spray. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHope - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |