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Custom Color Set
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66,689 Verified Client Reviews |
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Colour fading after a few weeks!Definitely a better match for my hair. But colour fading after a couple of weeks. Roots visible already. Not happy with this product. Disappointed as leaves hair in good condition 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMoira D. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong color againMy hair feels healthy and has shine! But once again they got the color wrong. I wanted medium brown, specified not golden and went from a natural, ashy light brown to COPPPER!!!! They sent another set in an effort to correct it. Started off great! Still had red tones but definitely more brown. It's been a few weeks now and I'm slowly going back to this awful copper they turned it. Super disappointed in that and that the color fades so quickly. Definitely do not recommend for gray hairs. I only have 5 or so you can see, but they didn't turn. Only reason it gets 2 stars is because it didn't damage my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCorrina- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Great product and serviceI was previously using box dye. My hair feels healthier now after just one colour and the colour is lasting longer. The colour is also spot on based on my request! Service was great too.I love this concept. The package is also super cute and comes with everything you need including very informative instructions. 0 of 0 people found this review helpful. Did you? |
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Great colorVery well matched ! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for your feedback, and we are thrilled to hear that you are enjoying your eSalon color! We love being able to help our clients achieve beautiful, salon-quality results at home. We appreciate you sharing! |
Love the TintThe tint of this color is gorgeous. It starts out a hair too dark for me so I’ll try to go lighter next round. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCara - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Customer for 3 yearsI've been ordering my colour here since the start of 2018. Only once did I have to go to salon (During covid and order didn't arrive for 3 months). They are so easy to work with, any issues that arose or changes I wanted to make they helped promptly. I LOVE the last colour change I got! It is perfect! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRoslyn- This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your eSalon color and experience! We look forward to the next opportunity to delight you! |
PerfectThis is the perfect color! I love it 100% 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLindsey - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Finally I am taking the leap!Since the pandemic hit I've been wanting to color my hair instead of giving $$$$ to my stylist once they reopened. I love my stylist but I can't afford to color and I'm getting more greys hairs. They make it so easy to do yourself! Very good quality product, my hair feels silky after. And, I am now comfortable to try again. Love this product and service! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnne - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Haircolorgreat product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
accomplishing gradual darkening change in colorI may not have left the color on long enough. Grays underneath noticeable. Color is good. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJeannie - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your color. We look forward to the next opportunity to delight you! |