66,793 Verificado Comentarios de clientes |
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Color didn’t workBeen using for a while. Smelled strong, texture felt different while applying, and it left whole areas without color. I had to buy spray on color to cover up splotches until I could get a haircut or color again. I contacted e Solon — nobody got back to me or reimbursed me for the faulty shipment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJames - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
LOVE the color, didn't cover my greys well at allLOVE the color, didn't cover my greys well at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaula - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Ugggg!I loved the first few times I colored my hair with your hair coloring products, however this last coloring was a bit frustrating. LOVE the color, but after 5 washes and using high quality hair products, the color is still found on my hair towel. It has never done this in the past with your salon products. What changed? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAllison - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have sent an email with some tips to help you out. Please check your inbox! |
Grays are covered and hair feel soft and shinyThe formula covered the grays well and the colour matched my own perfectly. Will continue with the same product. Many thanks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Simply Gorgeous!I've asked for several color change since I began using esalon. Every one of them has been great. But, this one is absolutely beautiful! This is the color for which I have been searching. It is the perfect blend of brown, mahogany and red. It has depth and shine. I love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great Hair ColourI used to use supermarket hair dye but a friend introduced me to eSalon, great colour every time, My 14year old applies the dye for me :) would definitely recommend 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice colorIt was very vibrant and it made my hair feel so much healthier. The shampoo and conditioner are really wonderful and wish I could buy just that alone! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStarr - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Great news! We currently offer our Color Care Shampoo in full sized bottles. Happy Coloring! |
TollIch Liebe meine Farbe 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Customer Color Set - AdjustmentAdjustment made after a year and results were incredible! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathryn - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
So easy to do my own hairI was hesitant to do my own hair but it was so easy and I luv my color. This is my go to from now on. Thx eSalon you rock 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCj - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |