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Custom Color Set
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66,689 Verified Client Reviews |
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over 40’sMy colour that I used for years no longer gave full coverage. eSalon gives full coverage but also a very natural tone. The shampoo and conditioner also get rid of that horrid thick, heavy feeling. The flexibility to make changes also works brilliantly. Would and have highly recommended. 0 of 0 people found this review helpful. Did you? |
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Great productThe color is amazing. A perfect match to my natural color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Joanna, thank you for your feedback! We are extremely delighted to hear that you are enjoying your eSalon color! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Like it very muchThe color turned out almost perfect. Was a lot easier to do than I thought it would be. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Linda! Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your customized instructions! We are also happy to hear your first time was hassle free! We appreciate you sharing, and Happy Coloring! |
Happy(ish)So let me say, this is the best dye I have used in terms of ease of use and amount of product given. The kit was very well packaged and personalized. I ordered the additional color tools to have a more professional application. I suggest everyone make the additional investment as it really made the application a breeze. The only reason this is not 5 stars, is because the color did not come out as light as I had hoped/thought it would . I have not dyed my hair in 3 years. Aside from about one inch of old color on my ends, the rest is virgin hair. The roots came out lighter then the rest of the hair. I wish the root color translated to the middle and ends and even still, I wish it was a bit lighter. My end goal is to have a coopery red tone over time, but it is still very, very brown, which is disappointing. That being said, I do want to order again, and try to achieve a lighter tone. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJaymie - We’re pleased to hear that you’re enjoying your color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Not the color I wanted.After going through their questions and picking out your color, it barely changed my hair color at all. I wanted vibrant red and got light brown with reddish tones. The product is easy to use and my hair wasn't damaged, but I get a better color from the store bought box dye. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Too much brassinessThe colorists worked with me on 4 different formulations but I could not get to a color I liked. The grey coverage was the same as I got with grocery store hair color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKarla- We truly apologize that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
too darki was looking for a lighter color for my hair. i have very few highlights left in my hair but need it lighter 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Horrible, fo not recommendDried my hair out. Made my hair feelike straw. Hair still felt like straw even after deep conditioning. Color didn't even last 10 days. My un h of grey out growth looked like I never even applied color. My siser owns her own salon and she has taught me hiw to apply color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaroline - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love the colorI love the color but I did not feel that it had as good of gray coverage as previous orders 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngel - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not cover gray wellFirst time using this product. I was very meticulous in following the instruction as my gray overgrowth is driving me crazy. For some unknown readin my left side gray was not covered well! So disappointing! I wanted to make sure it got civered that i did not even use the color guard sent. Tge hair bt my ear is just as if i hadn't used anything. I'll give it one more chance, if it happens again next time, I'm done!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHilda - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |