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Custom Color Set
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66,818 Verified Client Reviews |
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Great grey coverCovered grey very well... But it was color is too red! Lighter shade of strawberry needed my hair is blonde with red not red with blonde. Golden blonde is too pale not enough red... have had much difficulty getting correct color to match my hair. It is not pink. Not red. But blonde with red... often mistaken for red head in sunlight but definitely strawberry blonde... light. Maybe try again to match color. Just a shade lighter red than you sent this past time... I know color is hard to match. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLesley- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
color disappointmentterrible color it looks like a washed out light brown. I have a medium reddish brown color with copper highlights . not satisfied am appalled. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPriscilla- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Horrible!!! Horrible!!! Horrible!!!Color is supposed to be a dark blonde / light brown but it came out BRIGHT ORANGE!!! I’m in tears! It looks terrible 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynn- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
First time dyeing at home- LOVE MY HAIRWas absolutely terrified to dye my hair by myself after hearing so many horror stories and my mom telling me her stylist “strongly recommended against it.” But honestly, I’m a graduate student and the salon costs were becoming too much for my poor pockets. Lol I knew I needed to find a cheaper option. After watching Brad’s YouTube video on esalon, I felt more comfortable about doing it. Boy am I glad! I love my hair so much!!!! (And it was honestly fun doing it) Also shout out to the customer service team. Thankful to them for answering all 193172838 of my emails about the process. 17 of 20 people found this review helpful. Did you? |
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AMAZING!!Honestly I am not one to write reviews even when I do like a product but I will say this forget spending tons of money at a salon these hair products and hair dye is absolutely amazing I just finished dying my hair then styled it and it is exactly what I wanted I will recommend this to everyone! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
I love the Salon Quality!After I dye my with eSalon. It feels healthy, shiner & soft! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsReagan - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Excellent ideaIm so impressed with this company . The package is amazing and they have thought of everything. It comes in a beautiful box with your name on it and instructions are so easy to follow. Price point is excellent. Unfortunately I have very stubborn greys so the colour hasn't worked for me this time but I'm going to try again as they have really worked with me trying to resolve it and I would give them 5 stars for that alone. This is not box colour its exactly the same product that your hairdressers mix for you. Im fed up with the high prices hairdressers charge and I honestly will never use a hairdressers again. A blow-dry on average is €25 which I think is crazy, colors range from €70 up to €180 and cutting is €40 to €100 . I need colour at least once every 3 to 4 weeks, 2 cuts a year and around 30 blowdrys. I was spending around €2000 a year but now I will only spend €100 on 2 cuts. Everyone needs to learn how to manage their own hair. I found excellent tutorials on blowdrying on YouTube. I just feel its a waste of money and hairdressers have just continually increased their prices and think that they are irreplaceable. Trust me they are not. 0 of 0 people found this review helpful. Did you? |
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Really pleasedThe result was exactly what I had been hoping for 0 of 0 people found this review helpful. Did you? |
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Best hair colorLove the product , best hair color I ever have and very easy to apply on your hair , feel like professional salon myself. You must try it too, five star. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSukmawaty - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
New colourI am so happy with my first order as I had recently used colour remover and bleach on my hair to try and get a more natural colour as for 2 years I had been using red dyes on my hair and found it to much to maintain. I'm naturally blonde with few grey hairs and just wanted to go back to a more natural colour which I honestly didn't think I'd ever achieve until I tried my colour from e salon. My hair is weak from bleaching and was both yellow and orange toned from the bleach, but I can honestly say I love my colour now and can't wait to continue using e salons colours . 0 of 0 people found this review helpful. Did you? |