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Color Set
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66,793 Verificado Comentarios de clientes |
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color treated hairI love the color it turned my gray hair. It was so easy to put on. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJean - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
FabulousSo professional and quirky how it arrives !! The Colour made is fabulous on so little information given by myself to prepare it . 👍😀😀😀😀😀 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Seriously salon quality at homeLoved the whole process. First, the kit has really cute packaging with everything you need (including stain protector). The instructions are easy to follow and most importantly the colour is highly pigmented, goes a long way and doesn't have a really harsh smell. By far the best at home colouring I've done, and any spills I made cleaned up really easily, especially on my skin. E-salon was kind enough to provide me with a complimentary hair tint in order for my very light blonde hair to successfully reach a rich level 6 brown. The lady who phoned me for my consultation was friendly, professional and knowledgeable. Highly recommend this company and will be using again in the future. This kit saved me over $150 if I had gone to the salon. Thank you for the wonderful experience and results! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie -Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, your packaging and your awesome results! We appreciate you sharing, and Happy Coloring! |
Expectations ExceededI am absolutely ecstatic with the colour result. I am massively picky when it comes to hair colour, and have attempted this particular shade of red numerous times, that even hairdressers haven't managed to achieve, yet it has been created here by people who have never even seen my hair in person. Not only that, the service provided from the general support chat, and specifically from the colourist herself, has been impeccable, and they showed so much patience with my picky attitude ahah This service is an absolute game changer, and I'm just gutted that I didn't know about it before. Thank you!😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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reclamationbonjour, suite a un oubli je m'aperçois que dans les accessoires de coloration je n'ai pas eu le minuteur. en vous me remerçiant et dans l'attente d'une réponse 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Took an adjustmentFirst color was ok but flat and not what I wanted. Second kit with color adjustment along with the highlights turned out perfect!! So be patient. It may take a couple of cycles to get it just right. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynne - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect tweakI wasn’t completely happy with my initial color. I let my stylist know and she made the perfect adjustment. I love my color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are very excited to continue working with you! |
Easy to use but didn't cover greys at all.If I could give 0 stars, I would. Problem #1 - Original order did not cover greys at all. My colour was changed (to a slightly darker colour) and I was given a credit so I didn't have to pay for the second shipment. All good, right? Problem #2 - Second order was good. Covered the greys. But my third order was changed to a darker colour without me asking for it or being made aware of it before it was shipped. Problem #3 - Although I initially had better grey coverage the dye was fading quickly. I went back onto the website and realized I was getting demi-permanent dye and not permanent (Permanent is better for grey coverage.) So I asked to keep the same colour but switch to permanent dye. Which leads to... Problem #4 - When I mixed the 2 bottles together the smell was so strong - stronger than the demi-permanent and stronger than other box dyes I've used. I had to keep my bathroom door and windows open while using it. This wouldn't have been so bad but when I got into the shower and mixed the dye with warm water it was overpowering. The window and bathroom door were still open but the smell was so strong I felt like I was going to pass out. I had to get out of the shower (dripping with hair dye) to get air. I still felt nauseous half an hour later. I have been dying my hair at home for more than 10 years. I have never experienced anything like this before. Apparently, this is normal. Problem #5 - They could not keep the same color in permanent, but failed to tell me this, so now my roots are nearly black. I'm done! Subscription is cancelled. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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gray coverage doesn't lastAfter only 2 weeks the stubborn gray hairs at my crown were visible again. In addition, I had asked for the color to be adjusted but this shade is much darker than I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
watery product with bubbles strips moistureI have curly hair that needs to stay well hydrated. I was hoping to tone down some of the brassiness that happens in the summer, but what I got was dry, frizzy hair. I'm cancelling my recurring order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |