66,736 Verified Client Reviews |
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I Still Have Grays Around My FaceI still have grays around my face even after I use the custom color set. When I say 'after", this means after I dry my hair after coloring my hair. Maybe it's because I used the Conceal and Cover Root Powder In the morning and colored my hair during the evening? I've attached photos. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Tracy, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not quite what I had in mind... Maybe my description was at fault?.I just wanted to warm up my gray- not delete it. I received a medium blond demi, color that is supposed to wash out. I hope it washes out fast because it looks medium brown on me. I may not have used the right words for what I wanted because this is my first time wanting a change of gray. Maybe warm and neutral light blond streaks would have nailed it? The colors and other products are high quality. Good company. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Ayme, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
LovePerfect in every way 10 of 12 people found this review helpful. Did you? |
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Gorgeous custom color setI’m loving my custom color set. My colorist reviewed my feedback and formulated the perfect hair color. Lots of compliments about my hair color. I couldn’t be happier. Just loving my new hair color! A very satisfied customer! 2 of 2 people found this review helpful. Did you? |
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BeautifulThe color is beautiful but I'm tempted to put more highlights in it to make it even more beautiful. I'm leaving it up to the perfessions to decide. 0 of 0 people found this review helpful. Did you? |
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Perfect colorThis is amazing product..covered my baby hairs too which was the most satisfying part. Would certainly want to continue with the product but only if it will be a bit cheaper. As 23.50€ per month is too much. 0 of 0 people found this review helpful. Did you? |
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Outstanding productThis product is truly a professional product. The color is not an over the counter color and it does not dry your hair out. I chose a color one shade darker than my medium blonde, as I have done before with other products. What I got from the esalon color was a super neutral perfect dark blonde. The really great part was that my color looks very natural with natural highlights. I did get the lightening kit as well so I can’t wait to add a few strategic highlights. Again, a really outstanding product. 17 of 19 people found this review helpful. Did you? |
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Absolutely loved the new color..I love the new color, though it's a little darker than the first, it completely covered my grays. So, going forward, I'm going to use the dark brown please. For all my color needs. My gray is just too stubborn. It looks great now and seems to be lasting. Thank you for the tweak..great job! 0 of 0 people found this review helpful. Did you? |
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Never could get color wantedTried a couple times and it seemed like the hair colorist wasn’t listening to my desired hair color I was trying to achieve. My hair was a dark brown and I wanted to get to a lighter brown after 4-5 times it’s still the same brown. They didn’t ever change the color sent except once to a barely different shade of dark brown. I didn’t want red tones and I got red tones in my dark brown as well. Was going for a lighter ash tone brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelsey - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Custom color set.Omg I have just use my custom color. And it's just like having it done in the salon. My hair has a lovely coverage and it's so smooth. 13 of 14 people found this review helpful. Did you? |