66,566 Verified Client Reviews |
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Didn’t change colour as requested at allFollowed instructions to the letter, my hair looked the same as before although it did cover my roots/greys, my old highlights were literally still there - gave up and caved in to a shop bought box dye, very disappointed as this was the second time after being unhappy with first colour outcome. Didn’t even bother using the highlight/balayage kit I bought. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Claire! We are sorry to hear your color hasn't changed. Please check your emails, we got back to you to help you further. |
customized colorabsolutely perfect so happy with the customized color! 0 of 0 people found this review helpful. Did you? |
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Lots of ComplimentsLove the color 0 of 1 people found this review helpful. Did you? |
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love the colorI was happy with the coverage it gave with on my gray hair. 0 of 1 people found this review helpful. Did you? |
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Good product but wrong shadeProduct came quick and was simple to use but the color is lighter and got a tint of red to it and my hair is actually brownish black. That could been my fault for not picking the right color. 0 of 0 people found this review helpful. Did you? |
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Too much redI would like to see the mahogany and lighter tone 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
perfect color for me!I am a natural redhead/auburn and now as I am aging (currently 67) it had lightened dramatically. Your staff has been wonderful to work with and have made adjustments and now I LOVE my hair color and often stopped by strangers with compliments. And I am asked often if it is natural - and I respond it used to be! Thank you! 0 of 0 people found this review helpful. Did you? |
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This is Awesome HaircoloreSalon has a great product for my hair, which, given my aging process interrupting my easy-going hair of years past, is a big deal. My old hair color was not cutting it for this 60+ woman, and this brought it back to life. Love the quality and the results. Besides that, the directions are very clear and detailed, I never run out of color before it is done and I feel better about dealing with the thinning hair in one spot, thick, ridiculous hair in another, and the dryness that was exaggerated by other hair color products. Aging is not for the weak, and eSalon has given me an extension on the time before I give up coloring and go with the grey. (IF I ever choose to do that of course.) Thank you, eSalon team!! 0 of 0 people found this review helpful. Did you? |
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Excellent color mixExactly what I expected 0 of 0 people found this review helpful. Did you? |
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color just rightI think I have found just the right hair color. Thank u forgiving me the opportunity to tell your staff, 0 of 0 people found this review helpful. Did you? |