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Custom Color Set
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66,934 Verified Client Reviews |
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Not SatisfiedThe kit was very well set up I like the tools and all the details how ever the root color did not work and my roots are still brown instead of black like the color they are supposed to be dyed. I love the smell of all the products but did not get the out come I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJaimie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not go as planned.I ended up with mouse brown hair, and I’m a natural auburn. I ordered something to bring out the red more. So how did I get this terrible brown? 😡 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJacki - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color as expectedThe color was hardly black, as well as not having any blue tones whatsoever. Hoping this can be fixed. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love it!Received my kit a few days ago. Finally had time to colour my hair today. I love the colour and my hair feels great too. I was a little concerned about all the different steps but followed them meticulously, well worth it. Great even colour which amazed me given the starting colour of my hair. Thank you so much. My hair had me in tears last week, now I am all smiles. 10 of 12 people found this review helpful. Did you? |
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Just fabulous .Just fabulous . And the services and kindness of the workers are just SUPER 0 of 0 people found this review helpful. Did you? |
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My colorMy color was amazing. Easy to apply. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Kristin, We're so happy to hear that you're enjoying your custom Dark Brown (Mahogany) color! We truly value your feedback and look forward to hearing from you again in the future. |
Love itFirst try and I love it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Maria, We're thrilled to hear that you're enjoying your custom Med Blonde (Ash) color. We look forward to our next opportunity to delight you! |
BrilliantWill be reordering love it 0 of 0 people found this review helpful. Did you? |
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Love it!I’ve never dyed my hair before, and this kit makes it so simple because they send you everything you need. My colorist was on point! I’m on my 4th autoship and will continue to purchase! Great product! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEileen - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing and Happy Coloring! Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
So pleased!This is the first time using the product and I’m very impressed! Was quick and easy to use, the packaging was fab and the colour is spot on! Thank you 0 of 0 people found this review helpful. Did you? |