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Custom Color Set
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66,689 Verified Client Reviews |
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You will not be disappointedI cannot speak highly enough about my experience from start to finish with eSalon. From the initial quiz which allows them to get to know me and my hair to the packaging and quality of the product. I have never died my hair outside of a salon and now I'm honestly questioning if I will ever go back. Well done eSalon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSabrina- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Absolutely love!!I found this to be very easy in terms of ordering and using the product. Genevieve was great in understanding my current hair style and my future hair desire. I love how my hair turned out and will use eSalon from now on :) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJackie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing and Happy Coloring! |
Really impressedMy 16 year old daughter managed to use this dye as ‘highlights’ to cover stray greys and we’re both really impressed with the results. I wish I’d got her to do more! It looks beautiful with my natural hair colour, was so easy to use and no mess. It’s my first home lockdown dye experience and I’m very impressed! 0 of 0 people found this review helpful. Did you? |
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Perfect colorLove it, very easy to do 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHarriet - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Loved the kitThe kit was awesome! Had everything you need for a full salon experience at home. The personal touch with my name made it even more special. Enough hair dye to cover all my hair. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Angie, Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your custom Medium Brown (Copper Golden) color! We truly value your feedback and look forward to hearing from you again in the future. |
1st esalon purchaseColor was very good! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Dry hairMy hair is very dry and full of static after coloring. The color is great 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWendy- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not covering grey all the wayNot sure if I will reorder 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color ResultsCan I apply another hair color, violets over this application now This is not the color I'm looking for 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCozetta - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not Like the color. When I submitted for correction, continues to get same.I only used the very first color set, no follow up as to whether or not I was satisfied with the color with confirmation before being billed and autoshipped proceeding deliveries. When I was able to log back in, I was hoping for a color correction as promised; I now have 3 boxes of color product I will never use because there was never an updated color sent as requested. Please remove me from future billings and shipments. Putting this publically because clearly there has been a communication issue via account. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSara- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |