66,818 Verified Client Reviews |
|
Sort by: |
Not a good colorI did not like the color and it faded too fast. 1 of 1 people found this review helpful. Did you? |
|
|
Response From Our ExpertsCathy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
New Process Did Not Work2 days after using this new 2 step process the gray returned. Did not cover, did not work. Waste of time and money. Very disappointed. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsCathy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
DisappointedI followed the directions exactly. My medium brown with pearl is kind of a dull dark brown. I wanted a cool dark red. My scalp is purple. I don't know what happen with this but it's all wrong. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsKristin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't cover my greyIt did not cover my grey and was not the color that was picture 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsBobette - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t cover greyHello! This is my third time using esalon. The last two colorings were great, but this one didn’t cover any of my grey. :( I’ll have to buy color at the drug store now just to be able to try to cover it up. So sad. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsCharlotte - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Love my colorVery beautiful color and coverage. My hair is shiny and soft . Easy to apply and do your self . 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsCandy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing, and Happy Coloring! |
I love using the products.I find the products easy to use and long lasting. I have not needed to use this last shipment as of today. I find that I don't need to color as often as I was before using the your products. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsRobbin- Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your eSalon color. We look forward to the next opportunity to delight you! |
Thank youI just want to say a big THANK YOU to my specialist colour Tamara. My new hair colour looks amazing! 0 of 0 people found this review helpful. Did you? |
|
True to color!Love esalon, love this “cocktail” for my hair. Color is true and lasts longer than some expensive salon color jobs Ive had. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsKaren- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love the ability to have salon quality productMy blended colour was easy to use and pretty much covered all my grey. Having a quality product you can use it home is truly a blessing! 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsWe are so happy to hear we can provide you with a custom color you love with convenience and with the coverage you need, Laura! We look forward to many more colorful years ahead! |