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Custom Color Set
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66,736 Verified Client Reviews |
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Not goodMy hair feels stiff and no shine 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmelia - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Not if grayI was definitely not impressed with the coverage of greys it definitely did not cover them mostly at all. Color is okay but not anything I can't come up with myself. Definitely have darker ends than roots. Could be the poor grey coverage, but I'm thinking probably not. I have had my friend color my hair as she was colorist and hair cutter in NYC for years and she managed to get full coverage with no difference in roots and end color. So I'm thinking I will just cancel subscription and go back to paying someone to do for me that will get it correct I gave 2 stars because i did like the kit having extras such as stain remover and blocker of skin coloring as well as shampoo conditioner brush gloves. So that was basically all I liked. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I’m so glad I found e-salonI honestly couldn’t fault it. After going to my hair dresser and paying £90 for a colour, and using semi permanent box dyes, I’ve found a happy medium which is way better than both previous options. The colours are dimensional, glossy, long lasting and rich. Much like my hair salons but a third of the cost. Compared to box dye it’s an absolute no brainer I’ve been able to change my colours and tones with ease, it’s truly personalised and so amazing I’ll be forever using e-salon ❤️ 4 of 4 people found this review helpful. Did you? |
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Excellent Hair Color!I just did my second box of color and it is perfect! First box color was a bit too light for my roots. No problem! I contacted my stylist and requested an adjustment and boom! I’m beautiful and my hair is gorgeous! Thank you for making my life easy! 3 of 3 people found this review helpful. Did you? |
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Excellent grey coverBlends really well, leaving my hair golden with a few blonde tones. 2 of 2 people found this review helpful. Did you? |
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Easy, Simple, Amazing ResultsI never review products online because most of the time I just can't be bothered but my first package of esalon colour arrived today and WOW I am impressed! The instructions were incredibly easy to follow and the care kit that was provided (2 sets of gloves, a stain protection, shampoo, conditioner and a stain remover) was incredible! I felt like I could achieve salon quality results at home which I'd perfect as i now struggle to access a salon because of a recent physical disability. Not only did I manage to dye my hair alone for the first time in 2 years. I managed to get the results I wanted. My colourist crystella matched the shade to the pictures I provided and even told me during the process the colour I had picked wasn't the colour I was looking to achieve! It's like she knew me without even meeting me! I will be recommending to all my friends and I will be keeping my subscription! Thank you esalon!! ❤️ 3 of 4 people found this review helpful. Did you? |
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Very darkPrior to this colour I was ginger, I asked for a light brown/caramel/honey brown as I didn't want to be a dark brown. I was advised a light brown with the current ginger tones would give same affect, however I would say that I am more a medium ash brown now, no warmth in it and really dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Astra, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I Still Have Grays Around My FaceI still have grays around my face even after I use the custom color set. When I say 'after", this means after I dry my hair after coloring my hair. Maybe it's because I used the Conceal and Cover Root Powder In the morning and colored my hair during the evening? I've attached photos. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Tracy, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not quite what I had in mind... Maybe my description was at fault?.I just wanted to warm up my gray- not delete it. I received a medium blond demi, color that is supposed to wash out. I hope it washes out fast because it looks medium brown on me. I may not have used the right words for what I wanted because this is my first time wanting a change of gray. Maybe warm and neutral light blond streaks would have nailed it? The colors and other products are high quality. Good company. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Ayme, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
LovePerfect in every way 10 of 12 people found this review helpful. Did you? |