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Custom Color Set
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66,713 Verified Client Reviews |
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Excellent grey coverBlends really well, leaving my hair golden with a few blonde tones. 2 of 2 people found this review helpful. Did you? |
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Easy, Simple, Amazing ResultsI never review products online because most of the time I just can't be bothered but my first package of esalon colour arrived today and WOW I am impressed! The instructions were incredibly easy to follow and the care kit that was provided (2 sets of gloves, a stain protection, shampoo, conditioner and a stain remover) was incredible! I felt like I could achieve salon quality results at home which I'd perfect as i now struggle to access a salon because of a recent physical disability. Not only did I manage to dye my hair alone for the first time in 2 years. I managed to get the results I wanted. My colourist crystella matched the shade to the pictures I provided and even told me during the process the colour I had picked wasn't the colour I was looking to achieve! It's like she knew me without even meeting me! I will be recommending to all my friends and I will be keeping my subscription! Thank you esalon!! ❤️ 3 of 4 people found this review helpful. Did you? |
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Very darkPrior to this colour I was ginger, I asked for a light brown/caramel/honey brown as I didn't want to be a dark brown. I was advised a light brown with the current ginger tones would give same affect, however I would say that I am more a medium ash brown now, no warmth in it and really dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Astra, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I Still Have Grays Around My FaceI still have grays around my face even after I use the custom color set. When I say 'after", this means after I dry my hair after coloring my hair. Maybe it's because I used the Conceal and Cover Root Powder In the morning and colored my hair during the evening? I've attached photos. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Tracy, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not quite what I had in mind... Maybe my description was at fault?.I just wanted to warm up my gray- not delete it. I received a medium blond demi, color that is supposed to wash out. I hope it washes out fast because it looks medium brown on me. I may not have used the right words for what I wanted because this is my first time wanting a change of gray. Maybe warm and neutral light blond streaks would have nailed it? The colors and other products are high quality. Good company. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Ayme, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
LovePerfect in every way 10 of 12 people found this review helpful. Did you? |
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Gorgeous custom color setI’m loving my custom color set. My colorist reviewed my feedback and formulated the perfect hair color. Lots of compliments about my hair color. I couldn’t be happier. Just loving my new hair color! A very satisfied customer! 2 of 2 people found this review helpful. Did you? |
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BeautifulThe color is beautiful but I'm tempted to put more highlights in it to make it even more beautiful. I'm leaving it up to the perfessions to decide. 0 of 0 people found this review helpful. Did you? |
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Perfect colorThis is amazing product..covered my baby hairs too which was the most satisfying part. Would certainly want to continue with the product but only if it will be a bit cheaper. As 23.50€ per month is too much. 0 of 0 people found this review helpful. Did you? |
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Outstanding productThis product is truly a professional product. The color is not an over the counter color and it does not dry your hair out. I chose a color one shade darker than my medium blonde, as I have done before with other products. What I got from the esalon color was a super neutral perfect dark blonde. The really great part was that my color looks very natural with natural highlights. I did get the lightening kit as well so I can’t wait to add a few strategic highlights. Again, a really outstanding product. 17 of 19 people found this review helpful. Did you? |