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Custom Color Set
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66,772 Verified Client Reviews |
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Great productesalon has a fabulous product. The colorist are top notch. My hair looks really nice. Custy service A+. The shipping company...a bit slow but it was the holiday season plus Covid. Great products all around. I am a pro at hair color and esalon just makes it so easy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJill - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great matchGreat color match to cover some grays and the color made my hair look fresher. 😁 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSabrina - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized color! We look forward to the next opportunity to delight you! |
The perfect match.Not a fan of boxed colours, so I gave you guys a whirl. Perfect match colour, great service,lovely package, all at a good price,so thankyou. A very happy hairdresser!! 0 of 0 people found this review helpful. Did you? |
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Love the colorLove the color, my only issue was where my color lifter was, it was lighter and I felt I needed to leave my roots color on longer. Other than that, I loved it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
CANCELMy color is the same as when I do it with a $1.00 box of Revlon. My roots did not color and I did them first. I would like to cancel any and ALL future orders. PLEASE CANCEL. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsEileen - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Waste of £9My hair was already dark brown and the dye didn't change its colour. I had chosen a light auburn but the result was very disappointing, just dark brown with hardly any auburn in. And before you say it's because you cant dye dark hair a lighter colour, that's nonsense because I always achieve a lovely bright copper auburn using supermarket packets. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChrissy M. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColorI would like to cancel my subscription it did not color all my grey and the smell really bothered me I’m sorry but I don’t think it’s going to work for me. Thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
don't get it on your walls...NOTHING WOULD TAKE THIS STUFF OFF THE WALLS. THE PAINT IS RUINED. GOING TO MADISON REED 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. |
Hair color didn’t change muchI wanted more of a darker brown. I especially do now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not do anythingI followed directions exactly and this did not change my color whatsoever. A complete waste of money. Very disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |