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Custom Color Set
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66,689 Verified Client Reviews |
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Love itI usually get my hair color from Sally’s. I loved the color. It matched so well and was just as easy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGeraldine- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
The Best!I am 74 years old. I have home colored and salon colored my brown hair for decades. My roots are 90% white now and quite resistant. Because of covid I needed to go back to home coloring. I tried your heavily advertised competitor. It was so-so but pretty expensive. I tried a couple of famous off the shelf brands with flat, monochromatic results and poor white coverage. My hair was somewhat dry and brittle. Today I followed your directions and VOILÀ!! My shoulder length hair is silky and shiny and supple. The light brown covered my roots in 30 minutes. I am delighted with the results. 424 of 441 people found this review helpful. Did you? |
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Saved a bunch of money by switching to esalonI am so pleased with the color. With all the lock downs I waited and waited for the salon to reopen but they kept pushing the dates back. I was so grey I wouldn't leave the house. I colored my hair today and crossed my fingers. I have to say I look just like I left the salon but this time with money in my pocket. This will be the only way I color my hair from now on, that is, if the color lasts and doesn't fade. That's still to be determined. My daughter who's 12 said it looks great, just like the salon does it and the color was perfect. Cant wait to see how it holds up in the next few weeks before my next shipment. Thank you. 10 of 11 people found this review helpful. Did you? |
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WowI just received my personal colour box !! Have to post this review now because I’m impressed with how fast delivery is with this company only received shipment email 2 days ago !! Also the way it’s presented in lovely packaging with my name on the products, will do another review when I apply the colour . 0 of 0 people found this review helpful. Did you? |
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Custom colour setHave just coloured my hair copper but has turned out very patchy so i am a loss what to do now. 0 of 0 people found this review helpful. Did you? |
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Dried out hairI color my hair fairly often. I do it all at home and have gotten pretty good about it. One of my bottles leaked upon shipment and customer service was great about shipping a replacement. However I am impatient and wanted to try it. One bottle should be more then enough I thought. I asked for dark brown to cover crayon red. It turned out almost ash black and so dry. I lost a ton of hair upon rinsing. Mind you, my hair has been thru so many colors I know about how much I lose. I lost more with this color then when I went platinum blond. And that was rough for my hair. The smell was horrible and one bottle was not enough for all my hair. I have used box color, and one box usually does it with some left over. Never have I experienced such an awful smelling color with the exception of bleach. So now I have mostly ash black dry as can be hair. It seems more damaged then before I aimed to go back to natural colors. My pink, platinum and crayon reds have produced healthier hair. It is sad that box dye would have been a better choice for me. I will be using the replacement bottle to fill in the parts of hair that went uncolored during the first attempt because the color "should" be an exact match. Hopefully it does not dry out anymore then I have experienced. Hopefully it'll fade close to my natural color and I can get it healthy again. I will not be recommending this even though customer service was very quick and helpful. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRenata - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Not a good colorI did not like the color and it faded too fast. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCathy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
New Process Did Not Work2 days after using this new 2 step process the gray returned. Did not cover, did not work. Waste of time and money. Very disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCathy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
DisappointedI followed the directions exactly. My medium brown with pearl is kind of a dull dark brown. I wanted a cool dark red. My scalp is purple. I don't know what happen with this but it's all wrong. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't cover my greyIt did not cover my grey and was not the color that was picture 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBobette - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |