|
Custom Color Set
|
66,713 Verified Client Reviews |
|
Sort by: |
|
Very goldI’m hoping for more cool blonde less gold. I have the goodbye gold product, but it is very drying. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsIvy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Horrible companySo much for your own stylist to color plan. I did my profile for a copper orange, and received the item only to find out the color is brown. I’ve been a copper for 8years now only to have ESalon mess that up and damage my hair! The product smelled horrible and my hair is now damaged. Very disappointed. I don’t want any credits, just refund my money! 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsViktoriya - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
wrong color for meI'm not happy with this color. when i ordered this time I thought i was ordering a different color, my mistake, but i did not ask for auto ship. Another shipment came. I want to return and get refunded. Is that possible 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTerri - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedThe color did not have any purple hints at all. I like the dark brown but was looking for a little flare. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTracie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Best Color for me 70 and totally grey.Upon using a coloring which was over a year old, my hair came out pink. Not realizing Hair coloring cannot sit for more than 6 months. I called E Salon and they quickly went to work to help me get the pink coloring out of my hair and back to the color which I had ordered. They worked very hard to come up with the right chemical changes to remove my pink hair. At last they sent me a color and hair stripper which worked very well. All the pink was removed from my hair and the h air color helped to cooridinate with my original hair color. I trust E Salon with everything involving my hair and so should you. Pick you color and that is what you will get. Thanks E Salon. 4 of 4 people found this review helpful. Did you? |
|
Not goodMy hair feels stiff and no shine 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAmelia - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Not if grayI was definitely not impressed with the coverage of greys it definitely did not cover them mostly at all. Color is okay but not anything I can't come up with myself. Definitely have darker ends than roots. Could be the poor grey coverage, but I'm thinking probably not. I have had my friend color my hair as she was colorist and hair cutter in NYC for years and she managed to get full coverage with no difference in roots and end color. So I'm thinking I will just cancel subscription and go back to paying someone to do for me that will get it correct I gave 2 stars because i did like the kit having extras such as stain remover and blocker of skin coloring as well as shampoo conditioner brush gloves. So that was basically all I liked. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKimberly - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I’m so glad I found e-salonI honestly couldn’t fault it. After going to my hair dresser and paying £90 for a colour, and using semi permanent box dyes, I’ve found a happy medium which is way better than both previous options. The colours are dimensional, glossy, long lasting and rich. Much like my hair salons but a third of the cost. Compared to box dye it’s an absolute no brainer I’ve been able to change my colours and tones with ease, it’s truly personalised and so amazing I’ll be forever using e-salon ❤️ 4 of 4 people found this review helpful. Did you? |
|
Excellent Hair Color!I just did my second box of color and it is perfect! First box color was a bit too light for my roots. No problem! I contacted my stylist and requested an adjustment and boom! I’m beautiful and my hair is gorgeous! Thank you for making my life easy! 3 of 3 people found this review helpful. Did you? |
|
Excellent grey coverBlends really well, leaving my hair golden with a few blonde tones. 2 of 2 people found this review helpful. Did you? |