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Custom Color Set
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66,772 Verified Client Reviews |
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Not what I thoughtThe color works, it covers the gray. But it did turn my hair reddish, that was unexpected. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn't cover completelyI used the hole bottle of color, combed thru to ensure coverage and didn't cover all over 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHaley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It turned too brassyI didn't like the color it turned out. It was way too brassy on the roots. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not at all what I was expectingI am not sure how it can be black and not cover my gray. I was wanting a rich brown with hints of red and I got a dull black 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCandace - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Very dull, unevenDid not come out as well as the first time, roots were lighter then the rest of my hair. Very dull overall as well. Not happy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSamantha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the right colorColor was supposed to be reverted to what I was using previously. This is still a different color and is very red, this is a second time where my color is not what it was supposed to be. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
just recieved my colour package monday 25th ordered on the 21stamazingly fast delivery service,which is always a plus when buying online ...and colour set was beautiful and professionally presented, ...looking forward to colouring my hair thank you eSalon 0 of 0 people found this review helpful. Did you? |
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Hair colorI love my hair color they got it spot on. Thank you will continue to use it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Pamela. Thank you for your kind words. Everything our clients’ say is truly valued and highly appreciate. We look forward to blending your next color soon! |
Color was greatI loved the color. Looks and feels amazing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCathern - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
LOVE the colorEasy to use and nicely packaged. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |