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Custom Color Set
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66,772 Verified Client Reviews |
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Im HookedPerfect color, exactly what I wanted!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsThank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and that we were able to help craft the perfect color for you! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
AmazingBeautiful color ! I’m in love ! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Sabina! Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - we look forward to continue working with you. Happy Coloring! |
ImpressedWanted to give this product the test of time before reviewing and -- now that it's been a few weeks since application - I can express how truly pleased I am. The integrity of the color is lasting far longer than the over-the-counter brand I'd been using, it looks natural and - most wonderfully - my hair, after just one application - is softer and feels healthier than it has in years. Coordinating with my colorist has been easy and great. Delighted customer here. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEileen- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great match ...I sent in a photo of myself in college and your mixologists came up with a concoction that looks result in a great look. As a natural redhead, it is so hard not to look like George Costanza's mother. This color matches my freckles and skin tone and looks natural. THANKS. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzanne- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
ColorI love the color. Eventually all of my blonde hair will be gone and I will need a highlight. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCynthia- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
BrilliantBut i would like the copper to b brighter and to cover my greys in my roots a bit better. 0 of 0 people found this review helpful. Did you? |
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After a few tries it turned out great!It took a few attempts to get the exact color I wanted, but I got there! Very vibrant and lasts a long time! The only thing I disliked was the bottles I got for my roots when I adjusted my color. It was the same as the last time, which looked a bit strange. I still love the overall color though!:) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIsabella - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not the colour I wantedI adapted my plan as previously my colour was too dark. I chose a copper, which when sent to me was light brown with a slight red tone when in certain light. Definitely not copper at all. Even if I get offered a free colour again I would rather not try again as I've not been the slightest bit satisfied with either of my colours even though I had a very in depth chat with the colourist. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmma P. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
didn’t do anythinghonestly a little disappointed, colour did almost nothing to my hair and i followed the instructions exactly, usually everything’s great but i dont know something went wrong this time and i was not impressed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKallysta - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Wait time is really badWhile I was over all experience on the phone was very good. I am very very upset. I live in Canada. Paid for express shipping. I was told it will take up to 7 business days for delivery. Tracking doesn't work. I call today and was in formed that my hair colour will not arrive till Feb 15.2021. This is awful customer service. Now I have to go and look for other means. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChris - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |