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Custom Color Set
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66,772 Verified Client Reviews |
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Good coverage, not quite the color I wantedI was looking for a burgundy color but the color just came out a dark brown again. Otherwise the coverage was very good 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMisty - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Wrong colorIt turned my hair red instead of blonde. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJacqueline - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
AwfulI wish I never used this. It was supposed to be a light brown copper. I now have black uneven hair. Thank god I tried a demi before a permanent! I will stick to my nice and easy thanks! Horrendous experience. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLyn J. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I NEED TO KNOW IF MY COLOR IS PERMANENT OR SEMI PERMANENT.I also need more color my hair is much longer than the first time I colored it with your product. I need to get my color once a month not every week. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Most horrible experienceVery strong ammonia smelling product. I developed rashes all over my scalp and forehead. I am worried I have permanently damaged my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our Expertskrithika S.- We appreciate your feedback here at eSalon! We are extremely sorry for the discomfort you experienced during your personalized color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great color!Just want to thank Mindy for the great job she did on modifying my color. It's just what i wanted. Less brassy, but still shiny and with just a hint of red. You all are a pleasure to work with! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJane - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
color adjustmentWELL YOU DID IT! YOU MADE A COLOR MY HAIRDRESSER IS JEALOUS OF! I WANTED A CERTAIN COLOR SO I CALLED YOU AND A REAL PERSON ANSWERS! after a brief chat about what I was looking for my colorist tweaked my formula AND POOF THE PERFECT COLOR 🥰💞THANK YOU SO MUCH! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKerry- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Had no huge expections.. but!!!!Amazing, love the colour, shine and the easy to follow guide. Really loved the little extras in the kit. Thank you, love my hair! 0 of 0 people found this review helpful. Did you? |
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Absolutely love it!!True to it's color. No fading or harsh smell from the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
Great coleGreat coverage and the color looked great. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future |