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Custom Color Set
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66,689 Verified Client Reviews |
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ColorColor is good. Wish it colored grays better, but it’s good for my use. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatharine - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Yet again - wonderful!So full disclosure, I just deleted my first one star review. I had given that review way back in the spring of 2020 after I tried my first color treatment, and the first mix was not quite right since it came out too orangey. I was a novice in doing my own hair, but with the COVID restrictions, I had not been able to visit a professional salon for months and I was feeling so dull and dumpy that I was ready to try a home subscription service. What I didn't realize was that I could use a balancing shampoo and tone down the brassy colors - so the customer service people at E-salon helped me out. With the next shipment of color, they had adjusted it and also I added a light set, to get the lighter streaks that I was used to. OMG. It turned out amazing, and now I am hooked. I am always getting asked if I've been to a professional salon, because the system I have now makes my hair look and feel amazing!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristina - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color is fine but it completely dried out my hair.I like the color but my hair is so dry now I'm not sure what to do. I have a nicely colored, dry frizzy mess. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
good colordoesn’t last 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarykatherine - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
How I wanted to love..butI followed the steps as instructions shown. After patiently waiting for my fab results.. dried.. just to notice IT DID ABSOLUTELY NOTHING! No color change, like literally exactly the same. Very disappointed. Do not recommended. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Looks so bad!I got a dark blonde hair color and it turned my hair a medium brown! I hate it! I’m doing everything I can to scrub it off my head. Very dull flat color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren S. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Black, brown, not redI'm so sorry. I want this to work. I love this idea, and was so excited when i received this beautiful package. However, once done, ( following any normal instructions for home dye), my hair looks the same. I don't think the dye took. I'd be better off getting a high street dye. This is a treat for me. And it didn't work. Gutted ally#promiseredhairbutstillbrown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlison P. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected, however I am pleased to know that you like the presentation of the colour kit. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too brownThis is my second attempt to replicate my salon color and it is still coming up short. For this order we lightened and added more copper and it’s still barely a reddish brown and not even close to the photo I uploaded. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRenei - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
It is one of he best decision I had ever made.I am a customer for 3 plus years. All I can say is. Brilliant Idea! I am 73 years of age, most of my hair turn gray in my 30’s . To young to go Grey. ( I am very vane) For years I spend minimum of $200. Every 5-6 weeks. And sometimes more when I needed highlights every 6 months, almost $350. With the tip. Then a friend introduced me to eSalon. I have not only saved hundreds of dollars. It is the convenience of having it done at my own convenience. One of the fun parts for me, it is that now that my husband, has retired, a physician (75 years young), likes to participate and help me to apply the color on the back of my hair, the part that is more difficult for me to apply. Anyway, my point is that I recommend to anyone that I know. I got a few of my friends and 3 out 5 sister using it and love it. Try it. You don’t have anything to loose, and if it is no for you, stop. I forgot to mention, with the money I safe on my hair, I now pampered my self with a massage 2 times a month and a facial every other month at Massage Envy! 😊 15 of 16 people found this review helpful. Did you? |
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Response From Our ExpertsHello Lilian, your kind words have but a huge smile on our faces! Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Amazing coverageGreat coverage on my greys! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi there Katharine! Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and gray coverage. We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |