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Custom Color Set
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66,754 Verified Client Reviews |
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This is a good productI enjoyed my first 3 and then decided to change color to a little darker. They are very easy to work with. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
I love the colorI love the color!! I just wish it didn’t fade out so quickly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsArinne- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Hair Health Changed InstantlyI was using a box color for about a year. I thought it was okay. Cheap. But, my hair felt very damaged. I have naturally curly hair that hasn’t seen a blow dryer or iron in many years. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
CoverageMy gray coverage around my temples did not take. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatie - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your color! We look forward to the next opportunity to delight you! |
I’m not sureThe product itself it still wonderful. I’m just not sure about the adjustment I requested to the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBeonna - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
no differenceDidn’t cover all the grays and hair color looks nothing like the suggested color, 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStella - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. We truly appreciate your feedback. |
Not what I'd hoped.The roots came out quite a bit darker than the ends. The gray coverage, while great at first, has already begun to fade, allowing my gray to show in the front. Also, I'd truly hoped for the color to be more red, and instead ended with something very close to my natural color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My husband liked it.While the color was a nice natural auburn, it wasn't quite as intense red as I was hoping for. My husband liked it, but I thought it too close to my natural hair color. When I color my hair, I like to see a dramatic red difference. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJeanine - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Don’t knowI like the shine on my hair but I didn’t cover my gray hair totally some hairs 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsReniza - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Good coverage, not quite the color I wantedI was looking for a burgundy color but the color just came out a dark brown again. Otherwise the coverage was very good 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMisty - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |