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Custom Color Set
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66,772 Verified Client Reviews |
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Color was pervectAt last i was able to get the color i wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDinah - Thank you for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Surprised!!I really like this product a lot more than I thought! I’m going on today to make my color a little darker, however this is no fault of Esalon. I had my hair highlighted before I first started this. My only concern is that this last time I did my hair I noticed some irritation burning feeling as my scalp is very sensitive. And my scalp itched from being so dry fir a couple weeks after Hoping I won’t have to stop due to this issue. But willing to try again & we’ll see with this next try. If it happens again I’ll have to stop and go back to the hair dresser😕 Otherwise, I’d definitely rate this a 4 star possibly 5 stars as I absolutely LOVED IT AFTER MY FIRST TRY ❤️ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJendi - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
It is getting better.I was impressed with the first application. It was easy to apply and the color on top was perfect. The second second set was darker and more even. The third has lighten up a little, but it is all even through out. I am pleased with the evening of the color top to bottom. But I will be asking for a shade lighter for my next order. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCathy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Definitely worth tryingI gave it a four with a few issues. The color has not stayed as well as the first coloring. I haven’t done anything different. I do love the color created for me, I did ask to have it lightened a bit but that didn’t happen. A shipment was sent in November but because of PS it didn’t arrive when notified E Salon did send at no cost another shipment which I did receive. I’m not saying I’m unhappy with ESalon just stating what I’ve experienced so far. Now I will say the colors are beautiful much better than what you would buy in a store and E Salon is there to help with any issues. I highly recommend trying them! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
It was beautiful but...Beautiful color, but I wanted it more ashy, I am gettting a new formula now and I will use the tint Rinse too and I hope it will get my hair as ashy as I dream of 0 of 0 people found this review helpful. Did you? |
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Great color!I really liked the resulting color but did struggle with making a mess a bit. The smell is a bit strong but if my color lasts, it will be completely worth it. I love that it's so personalized and the colorist I worked with was incredibly nice. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJodi - We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
not the color I was hoping for...First of all I did not receive the color that I ordered and wanted, it was adjusted by the colorist so that I supposedly don't get "hot roots " but it was not the color i wanted so I ordered again and specified that I wanted some ASH Blond and not a warm blond so as not to get the red brassy tones that I ended up with anyway...i found the right color at Madison Reed.... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection. |
ReviewIt had too much red in it. I want a more chocolate brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
It turned out perfectInitially I felt like this hair was too cool red - but after one wash the color was PERFECT. I think it just needed to fade a smidge. Now that I've washed it a couple times it has warmed up and has became the copper/red color I was looking for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElia - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
Impressed! I should say and from the very first order.The only negative is that I have not ordered from here sooner! I have spent A LOT of money in salons over the past 15+ years (going every 5-6 weeks alternating among highlights, low lights and graduating to include gray coverage on my crown) The cost of salon visits along with the time incurred finally led me to explore other options and NOW I have found an amazing online alternative. The color matching consult and ordering process were easy and the intro price impressive. I WILL be ordering from here again and sharing with friends/family the gem I have found in eSalon. Easy to apply. All I needed was provided and delivered straight to me. My input~try eSalon you won’t be sorry 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarci - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |