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Custom Color Set
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66,713 Verified Client Reviews |
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billed twiceBilled twice, called customer service and the girl insisted I ordered the same thing within 5 days, I told her I did not, she just kept talking over me so I said to cancel my service, very poor customer service considering I have been using them for years. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for sharing your feedback. We take our clients' feedback to heart and continue to improve our products and service each and every day. We hope to continue helping you find hair perfection! |
Perfect maychThe hair color was a perfect match, the application details were easy to follow and the results were amazing. Shiny, healthy looking and easy to manage hair. I will purchase again. 9 of 9 people found this review helpful. Did you? |
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Even better than the salonFirst time trying eSalon and I’m so glad I did. After my hairdresser constantly letting me down and me not wanting to use store bought box dyes, I thought I’d give here a go. eSalon dye not only lasts longer than shop box dye but it has lasted longer than the dye my hairdresser used. My greys are usually showing by now but I’m at the end of my 3rd week and still nothing yet. I’ll definitely be ordering again. Thank you. 13 of 15 people found this review helpful. Did you? |
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Didn't orderI paused my orders, and yet this was still sent. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMargaret - Thank you for reaching out to us here at eSalon! We apologize for any confusion. We want to work with you to find a resolution and have reached out by email. Please keep your eyes out for an email from us shortly. |
LOVE, LOVE, LOVE IT!Perfect results every time and I am always receiving compliments on my hair! Everyone always asks who does my hair? They can't believe it when I say, "I do!" They just don't believe an on-line, mail-order product can be this great! I've referred many people to e-Salon! 8 of 9 people found this review helpful. Did you? |
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I am super impressed with this product!I bought this product upon recommendation and can honestly say I am impressed. It delivers what it says it will do. The colour is perfect and close to my natural colour which is what I wanted. Its easy to use, with no toxic smells. Plus so easy to manage my subscription with no minimum criteria on how often I purchase; as I don't dye my hair that often. Great product, great service :) 10 of 12 people found this review helpful. Did you? |
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A great product!I'm so glad that I found eColor Salon! I've never been fussy about my hair - in fact, I stayed grey for many years. Until one day, I looked at myself and thought I looked so old. I've dyed my hair plenty of times - at home and in the salon - but I hated the total all over coverage and the fact that it would turn brassy. On a whim, I decided to try this out and I explained that I wanted some of my natural highlights to show through and that I wanted a very ashy color, but lighter, like my grey. The color was so easy and so good that my daughter didn't even notice until I told her and then she was so excited to see my new color. I really appreciate the directions and extra gloves. This is a really great product! 4 of 4 people found this review helpful. Did you? |
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ImpressedI dyed my hair today, using esalon for the first time and I have to say, I am so happy with the results. Hopefully I will remain as pleased as time goes on after numerous washes, but so far, so good. I’m rather particular when it comes to my hair and so I’ve ended up doing it myself at home over the years, as I’m never happy after going to the hairdressers as they rarely give me the natural ashy brown I’m always seeking (my root colour) but esalon seem to have hit the nail on the head this time and I have already recommended to my mother. I added in photos and a note about what I was seeking and the process was quick and very easy. I had the medium brown (ash) colour and I was worried when it was developing as it looked pretty dark but once I washed and dried it, it was perfect. 4 of 4 people found this review helpful. Did you? |
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Love it!Just love the colour! Easy to apply. Had used Hair Colour to Go for 18 years. This is similar so steps are easy to follow! 1 of 1 people found this review helpful. Did you? |
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Greys showing after 3 weeksNot happy at all as after 3 weeks alot of gray hair is showing now. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Rachel! We are sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you. |