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Custom Color Set
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66,754 Verified Client Reviews |
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AmazingTurned out perfect! The instructions were easy to understand and was easy to do everything! The color turned out beautiful! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatie - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Honestly amazingThe service was no 1, the colour just perfect. I was skeptical but it was an amazing experience all around. I highly recommend. Don’t forget to add a photo. The exchange with a colourist is optimal even if it is to confirm your choice... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTamara- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
I love this hair color.The best. Could be more conditioner in packages. But love it. Perfect color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeanna - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your color! We look forward to the next opportunity to delight you! |
Color was pervectAt last i was able to get the color i wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDinah - Thank you for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Surprised!!I really like this product a lot more than I thought! I’m going on today to make my color a little darker, however this is no fault of Esalon. I had my hair highlighted before I first started this. My only concern is that this last time I did my hair I noticed some irritation burning feeling as my scalp is very sensitive. And my scalp itched from being so dry fir a couple weeks after Hoping I won’t have to stop due to this issue. But willing to try again & we’ll see with this next try. If it happens again I’ll have to stop and go back to the hair dresser😕 Otherwise, I’d definitely rate this a 4 star possibly 5 stars as I absolutely LOVED IT AFTER MY FIRST TRY ❤️ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJendi - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
It is getting better.I was impressed with the first application. It was easy to apply and the color on top was perfect. The second second set was darker and more even. The third has lighten up a little, but it is all even through out. I am pleased with the evening of the color top to bottom. But I will be asking for a shade lighter for my next order. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCathy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Definitely worth tryingI gave it a four with a few issues. The color has not stayed as well as the first coloring. I haven’t done anything different. I do love the color created for me, I did ask to have it lightened a bit but that didn’t happen. A shipment was sent in November but because of PS it didn’t arrive when notified E Salon did send at no cost another shipment which I did receive. I’m not saying I’m unhappy with ESalon just stating what I’ve experienced so far. Now I will say the colors are beautiful much better than what you would buy in a store and E Salon is there to help with any issues. I highly recommend trying them! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
It was beautiful but...Beautiful color, but I wanted it more ashy, I am gettting a new formula now and I will use the tint Rinse too and I hope it will get my hair as ashy as I dream of 0 of 0 people found this review helpful. Did you? |
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Great color!I really liked the resulting color but did struggle with making a mess a bit. The smell is a bit strong but if my color lasts, it will be completely worth it. I love that it's so personalized and the colorist I worked with was incredibly nice. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJodi - We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
not the color I was hoping for...First of all I did not receive the color that I ordered and wanted, it was adjusted by the colorist so that I supposedly don't get "hot roots " but it was not the color i wanted so I ordered again and specified that I wanted some ASH Blond and not a warm blond so as not to get the red brassy tones that I ended up with anyway...i found the right color at Madison Reed.... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection. |