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Custom Color Set
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66,754 Verified Client Reviews |
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Didn't cover grayReally disappointed! My roots were lighter than my hair and the color is dull. My hair feels like straw. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsElaine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not what expectedThe color is pretty but its too dark. Waiting on a reply now to see how this will be handled. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatina - We truly appreciate your feedback! Upon reviewing your profile, we see that you're already working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Order never arrivedI was charged but This order never arrived. As a result I cancelled my account but now they are trying to send me a new order. The products are great but shipping is a problem and there is no way to contact customer service. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGabriella R. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that your eSalon order has not arrived! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
shadeI thought the color would have been blonder than it is, its pretty just not what I expected 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn't cover my greyIt did not do a very good job of coloring my grey. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColorI like the color. Especially with the hi-lights now. 0 of 0 people found this review helpful. Did you? |
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Great Colour, well done Tamara xxI am very pleased with how this turned out! Was worried that it would be too dark but its fab. Covered my greys, I thought it might be uneven but no. I used to spend a lot of money in a salon getting it coloured and spending most of the day just sitting in the chair wasting time. Not anymore xx 0 of 0 people found this review helpful. Did you? |
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Great colorI was able to color grays and still have rich, vibrant color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRenay - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
Great Product!If you have not tried this product, you must! Super easy, great color, long lasting. Of course I love my salon visits, but this color set may have changed my ways forever- you can not beat the price or quality! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlicia - We’re pleased to hear that you’re enjoying your custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Wonderful haircolor!So happy I tried ESalon! Love the color! The condition of my hair is fabulous! So easy n quick. Easy to follow instructions. One happy n satisfied customer! Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGail - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |