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Custom Color Set
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66,754 Verified Client Reviews |
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Warm beige is really dark brownWarm beige is really a very dark brown, even after sending photo of my hair colour I was sent colour that has considerably darkened my colour,warm beige would suggest a lighter shade of brown not a darker shade of brown to black, very lucky I brought colour down the lengths as I had only ordered for roots and would have been left with a ridiculous dark colour on half my head of hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFi P - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Unfortunately without the required PEARL NEUTRALIZER this turned my hair orange.Requested PEARL - specifically PEARL - to be added. It was not. my hair is orange. Need to now have it professionally done....nd of course have to wait for the salmon I used to go to before COVID to open. So I have a professional presence with orange hair. I am beyond upset. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristina - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Love the system-not the colorWell the system is great and easy to follow. My hair feels amazing. But the color was not what I had hoped for. I am looking for a vibrant but natural ginger color. I ended up with what feels like light brown hair with maybe a hint of auburn in the sun. I was soo excited. But now im holding back tears. Though the color is not bad in anyway, it is not at all what I was trying to achieve. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSummer - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color faded quickI have gray on my roots and I followed the direction. It turn out great when I was done didnt see no gray hair but after 2 days it starting to shows up, its like the colors is fading in so quick. So I'm just gonna stick on store color cost 6 dollars than 22 dollars and doesn't last long. So thank you anyway didnt work for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMyra - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
poor job of covering graydoesn't do a good job of covering grays. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSunika - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
easiest way to colorI love it's shipped right to my door. Makes it easy for me to color when I have the time. easy to read instructions. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
ColorMy color arrived, and it was perfect as usual. Thank you all helping me with my grays. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your color! We look forward to the next opportunity to delight you! |
Very niceI was hesitant to color my greys but curiosity got the better of me. I was impressed and don´t actually remember seeing my full head without greys (I started greying when I was 7). The esalon custom color is really natural with a hint of copper/red. 0 of 0 people found this review helpful. Did you? |
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Great productI had to dye my own hair due to lockdown.Left my hair in amazing condiiton. The colour lasts and is so much better than the off the shelf products that you can buy. 0 of 0 people found this review helpful. Did you? |
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Love the color and my hair shinesGreat at home kit so great directions it was easy not to make a huge mess and loved all the thought behind my hair color! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLindsay - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |