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Custom Color Set
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66,793 Verified Client Reviews |
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RootsFollowed instructions and roots still visible /lighter 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon B. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not at all what I expected.I expected a deep chocolate color with red undertones. What I got was medium ash brown. I'm not at all happy with the results. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarrie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No coverage of grey!Not a quality product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLucica - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My hair stayed basically the same colourFollowed all instructions and timing My hair is basically the same colour just with a slight tinge of burgundy if out in bright day light Really disappointing 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca T. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
perfect colorthe color is perfect and the gray coverage is excellent. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynn- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
5 star1st time I have used this site. I loved the colour of the product.easy to apply. Will definitely use again. 0 of 0 people found this review helpful. Did you? |
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I love this productI usually go to the salon but with being in lock-down I didn't want to just go for the usual shop boxed colour. I ordered my colour and a colorist contacted me to suggest tweaking my colour so I went with her recommendation. The box arrived in about a week and I was delighted to see how well stocked the box was. It had everything I could need. I tried it out and it was brilliant to use. I have shoulder length hair and I had plenty, however I think I would recommend using a bowl rather then the bottle as there was a lot left in the bottle which I couldn't get out. My colour is lovely and it has a perfect shine. I'll use it again. 0 of 0 people found this review helpful. Did you? |
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Fantastic well presented and worksFantastic well presented and works will defo buy again 0 of 0 people found this review helpful. Did you? |
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Love my color.Iam a natural blonde whose hair has darkened as I got older 66. The color I got was a sort of "Wheat" color. Love it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarole- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great!I have struggled for years to find the right color for me. My first order with esalon was too red for me but the customer service was amazing and adjusted my color and sent out a new formula free of cost and the new formulation is PERFECT! It’s what I have been trying to achieve for years! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSami- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |