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Custom Color Set
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66,713 Verified Client Reviews |
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New formula? PERFECTION!!!A couple years ago I switched from eSalon to Madison Reed. Every 3-4 months I go to the salon to color and balayage my dark brown/ombre hair, but I need to touch up my 25% grey roots in-between visits. I didn't feel like eSalon was covering my greys enough and I absolutely don't like permanent at home colors as they tend to bring out red in my hair and mess up future salon color. After Madison Reed changed their root touch up to a permanent color, I decided to come back to eSalon for another try and am SO GLAD I did. Their new Dark Brown Ash Pearl, demi-permanent with level 10 developer covered my grey 100%, provided shine, kept my hair healthy, and didn't bring out any red! Love it!!! Now if only I could get the exact same thing in smaller sizes for just root touch ups that would be great- I end up throwing a lot of product out. 0 of 0 people found this review helpful. Did you? |
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Extremely strong odour when rinsingMade me choke/gag had to stop rinsing and open windows 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Donna! We apologize for the inconvenience during the application. Please check your emails, we got back to you to help you. |
Very pretty colorThe color is gorgeous. It is nice to have a color specifically formulated per my preference! 0 of 0 people found this review helpful. Did you? |
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No where near enough productI put in the directions as requested, and I got only enough to cover half my hair so disappointed! The custom colour is extremely dark much much darker than seen in pictures and I sent pictures of my hair off before as a start point! So disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sophie! We are sorry to hear your color as too dark, and it didn't cover. Please check your emails, we got back to you to help you. |
MY COLOR SO GOOD!!!!!Just wanted to let you know why I changed the shipment date for my color set is because your produce is so GREAT I still have two sets that I haven't used!! I'm not sure why but your color is not fading or not covering!! It is super WONDERFUL!!!! THANK YOU THANK YOU!!!! 3 of 3 people found this review helpful. Did you? |
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Didn’t lastMy reason for leaving such a low review is because after using the color on my gray roots, then I also dyed my entire head after two weeks of Use the color has already started to fade. That is a huge disappointment to me since this is supposed to be Highly recommended for gray hair I did everything exactly as it was instructed to a T. And I hate to say, but I would not recommend this product to anyone who has really hard gray hair to hold color. That is just my opinion. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Natasha, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color did not last longDid not cover the grey hair around my face well and after one wash the color on top is already fading and showing some grey. I had high hopes but was very disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Angel, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Made me go darker when I wanted to go lighterI bought the dark blonde hoping to going a bit lighter considering I'm a light brown and its made my hair go darker. Not the happiest as it's gone in the opposite direction as to what I've wanted to go. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Charlotte! We are sorry to hear your color was darker than expected. Please check your DMs, we got back to you to help you further. |
First time was the charm!I was very pleased with my color and my results. All of my gray hairs were covered! Packaging was impeccable. Everything that I needed was included and the instructions were so easy to follow. Looking forward to continuing with this service. The results are professional and I am saving time and money. 5 of 5 people found this review helpful. Did you? |
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Mi tinteExcelente producto gracias 1 of 1 people found this review helpful. Did you? |