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Custom Color Set
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66,754 Verified Client Reviews |
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Not goodVery expensive for a color that looks like walmart cheap colors . Not worth it the money 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Glendy, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
No grey coverageI was very disappointed because my roots came out much lighter than the rest of my hair and it did not cover my greys well at all. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMandy - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Missing productI can not open the color for roots and ends refresh and the developer has been tampered with. The seal was not on the developer all the way and the bottle was leaking. I uploaded a picture on my profile. Opening the color did not work at all. After failing with grip strength I had tried pliers and a bottle opener and the lid of the color has not budged. I have decided to throw color and developer away to be safe. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We’re truly sorry for your experience. We take our clients' feedback to heart and will be reaching out in an email to remedy this situation. |
Back to my natural colorSo I've changed tints three times haha. This time we nailed it!! Dark mahogany. It's such a beautiful Rich dark brown. I love love this color! 6 of 8 people found this review helpful. Did you? |
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Salon quality at home!The Custom Colour Set contained everything I needed to colour my roots at home including 2 pairs of gloves, stuff to keep the stain off of my forehead AND stuff to get it off if I did! Colour perfectly matched my salon colour and covered my gray well. Very satisfied and impressed!!! Glad I tried it and will be a regular customer between salon visits. Make sure to add on a cape, it makes things so much easier! 1 of 2 people found this review helpful. Did you? |
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Still Quite RedJust done my hair, it is starting to change very slightly now but still quite red. This is the 3rd time of using your products and still very much the same colour even though all 3 colors have been different. 1 of 1 people found this review helpful. Did you? |
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Not the color I am wantingTruly want to stop my purchases right now 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Perfect colourI have struggled to get a colour that comes anywhere near my natural colour without it looking brassy. This colour was amazing, the tweaks made to it meant it was perfect, very happy. 6 of 7 people found this review helpful. Did you? |
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Good long lasting colorI'm changing my color and they are dong a great job of giving me what i want 5 of 6 people found this review helpful. Did you? |
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Game changer!The color was absolutely perfect and it fully covered my stubborn grays! Easy, clear instructions made the coloring process super easy. I highly recommend eSalon to anyone who wants salon-quality color without the crazy salon prices. 2 of 2 people found this review helpful. Did you? |