66,637 Verified Client Reviews |
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It's a perfect match!I am absolutely loving my eSalon hair color! The color is spot on and my hair feels so healthy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Awesome product and companyHave been using esalon for about a year. Great color. Consistent from order to order. Great assistance with color adjustments. Good gray coverage. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect colorI’m a complete noob and don’t know anything about hair color. ESalon saved my hair! Love this product! Great price. So easy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy- Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Beautiful color!The color is absolutely beautiful, but I would prefer more violet. I see I'm at the max. When the color starts to fade its a brassy color. Makes my hair feel soft and it is very shiny! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynda- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great colour, shame they charge so much for delivery.I am a big fan of e-salon having switched from a professional colour service pre lockdown. The colour is rich and last ages. My only criticism is the charge for postage which, given the size and cost of the parcel, is extremely high. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMel - Thank you for sharing your opinion with us! We are glad to hear that you are satisfied with our products, and we hope continue working with you! We have emailed you some information, please keep an eye on your inbox for more details. Let us know if there is anything else we can do, we are happy to help! |
Not impressedColor fades too fast and doesn't cover the gray hair for very long. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not colour my greyI coloured my roots last night and I'm so disappointed with the results.Im still grey. I have used this product several times before and always had great results, so not sure what has happened this time as I follow the instructions to the letter. I emailed the Company but had a reply stating next time I order my colour they will change the formula so the grey will be covered,but I'm not happy about that as I stated in the questionnaire that may main concern was covering my grey. I won't be ordering any more products from e salon. I was prepared to pay a lot more than other hair colouring products because of the quality however I am extremely disappointed with the results so will not be re ordering 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color and that you are not satisfied with your experience. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has emailed you to get this resolved for you. We appreciate you reaching out! |
CancelNot happy only lasted one week Cancel my account. Not happy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCharlene - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Cool service... ButDidn't cover Grey's very well 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatalie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hmmm 😏A little disappointed 😿.... to much red in the soft blue black. Hope it gets better 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElisa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |