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Custom Color Set
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66,637 Verified Client Reviews |
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Hate itI hate the color.... it showed me a reddish brown and I got dark brown.... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarmen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Hair colourI like how soft and shiny my hair is, the all over colour I like but my roots didn’t lighten as much. I would would like them to match more with my all over hair colour 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Far too dark.In my last order, I asked for a lighter color with more red tones. What I received was not what I felt I indicated when I requested a change. I'm pretty disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
First order with eSalonQuick delivery, great presentation box with my order, loved the personalisation. I have never coloured my hair myself so I had help from my husband who followed instructions and my hair looks fantastic. No greys, even colour throughout. I’ve probably gone a shade darker than normal but I love it. I will consult the experts before I order next time. I have recommended my friend so hoping she will try it herself. 0 of 0 people found this review helpful. Did you? |
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Perfect colourThe adjusted colour was perfect. Exactly the right balance of brown and copper. It looks so natural! 0 of 0 people found this review helpful. Did you? |
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Love my color!!Been coloring my roots for 20 years. Love how natural this color is. Best at home color I have ever used. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
perfect matchthe customer service is outstanding 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElaine- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Latest hair colour.The product arrived in good time in its attractive box and once again when applied, the colour was good. The entire process is most satisfactory and I appreciate the care given to my order. Thank you. 0 of 0 people found this review helpful. Did you? |
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Great valueMy hair looks amazing and you don’t have to pay salon price 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica- Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
The best ColorE salon sends the right hair color for my beautiful brunette hair and when I dye my hair eSalon. Color stays in for 4 months , or longer, i love E- salon , 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaryellen- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |