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Custom Color Set
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66,736 Verified Client Reviews |
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Not enough dye.I cannot even try this because 8oz of color is not enough for my long thick hair. I use at least 10-10.5 oz of hair dye. When I purchase hair dye at Sallys supply store I buy 4-5 bottles. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVanessa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColourProduct and all in package excellent. However very disappointed with colour .My hair is red not Auburn. Dont like it sorry.Wish to cancel my order thank you.Best of luck Annette. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnnette D. - Thank you for taking the time to share your feedback with us! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
DisappointedI like the color, but I’d like it to be a little more vibrant. My roots are a different color than my ends. I followed the directions, set timer for 20 minutes, etc. Now I need to color my roots again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color Is Fading Too QuicklyI noticed after my color in January that my grays were showing through very quickly like - within five days of coloring. This has never happened before with your product. I’ve always gotten three weeks out of my colors. I just died my hair last Wednesday. It’s now Sunday and my grays are showing through especially around my face. I’m not sure what you are doing differently in my color but I would love for it to go back to the quality that it was before. I will give this one more shot before I cancel my subscription. I would appreciate a call from whoever is formulating my color so we can figure out what is going wrong. Thanks, Emily 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmily - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Store bought vs e salonI have been coloring my hair for years using store bought because it was convenient. Came across esalon and gave it a try. I love it!! Super easy to apply lasts longer and is way better for my hair!! I will never go back to store bought again! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Excellent ProductThis purchase was totally worth it!! I am very happy with the color and the product, instructions. Product arrived in a timely manner! I do recommend it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGlenda - Thank you so much for your feedback. We are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
So happy!I was worried about what the finished color would look like. However the clear instructions and videos made it easy. When I rinsed out the color I was so happy. The color has different tones and looks so natural that no one even noticed. Gone is the nasty dishwater Grey replaced by beautiful natural looking color. Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and look forward to blending your next color soon! |
Wowzer!I am so impressed! This colour is amazing. Thank you. Once lockdown is lifted, my hairdresser may now only be cutting and styling. Yep, it’s that good! 0 of 0 people found this review helpful. Did you? |
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Great results first tryVery pleased with result completely covered all grey and the colour was exactly what I’ve been trying to achieve. Colour is very even from roots to ends which is something I’ve struggled to do myself until now! 0 of 0 people found this review helpful. Did you? |
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AmazingThe color was incredible and looked natural! My hair felt wonderfully soft afterwards too! Love it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephnie - Thanks for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing, and Happy Coloring! |