66,637 Verified Client Reviews |
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My hair is almost blackThis is far from medium brown, even with only a 10 developer my hair is pretty much black. I’ll have to process it way more than I want to to lighten this color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGina - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color is lighter than previou order! Roots look at least a shade lighter ! HelpColor did not cover roots as well as last time! , Looks a shade lighter ! I followed followed instructions completely! What to do ? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarmen - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not so happyDid do as well as I expected covering gray and darker roots Trying to figure out how to cancel subscription. I’ve been all over the website with no such luck. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not even give a shade to my greysOmg 😱 I had high hopes for this dye. How wrong 😑 I was after following all the steps and washing my hair it didn’t do absolutely nothing at all no joke not even a box dye from the drugstore was this horrible. Don’t waste your money on this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIsabela - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Game ChangerAbsolutely blown away by this hair colour. I was reaaaaally skeptical about trying it and kept putting it off and re reading the reviews and then decided to give it a go! Spent so long, looking at all the different colours. Pretty much every time I colour my hair normally, it goes darker than the colour shows and makes my hair dull and heavy with colour for the first few days. This esalon colour came out the EXACT colour on the chart, and reaaaally shiny ( which is hard to get with curly hair ) and soooo soft! Love the fact you do the roots first and do the ends last! Such a lovely, soft colour and the most natural looking colour I’ve ever used!! Will never go back to a shop bought colour again! Love it!!! Grey coverage was excellent too! I would definitely say, if you aren’t sure, just give it a go!! I don’t know how they do it, but you’ll be glad you did. 65 of 70 people found this review helpful. Did you? |
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Best Hair Color EverI have been using this copper red color for about 6 years now and continually get compliments on it. People have remarked that they can't believe it isn't my natural color. I recently let my stylist talk me into letting her mix hair color for me and there was no comparison - I went right back to this custom color set and will never stray again. I highly recommend esalon - they will mix the perfect color for you! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSabine - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
100% MatchI received an email about my auto order getting ready to be shipped. I asked to make my color just a tiny bit lighter but the same shade and emailed my picture. My kit arrived with updated color and it cant be any better! I am so happy with result. I have very little grey and color only temples and a bit above my forehead. Now you really cant see colored parts, they are exactly same color as my natural hair. Thank you! 1 of 1 people found this review helpful. Did you? |
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Best hair colour I've ever had and so natural!I have natural red hair and it's faded as I've gotten older. This is the only hair colour I've ever used that produces a natural red/auburn colour without being too red. It's so close to my original colour I couldn't be happier. Even salons can't get it this right! Over the moon! 0 of 0 people found this review helpful. Did you? |
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Just the right colourThe box arrived and was well packed with everything I needed. I followed the instructions and realised that I had not been doing the last step at home and now know to do that in the future. When I did this I realised that is what the salon do before shampoo and conditioner at the sink. I also liked the shampoo and conditioner that came in the pack. I will most liking buy some when my current stock of shampoo is needing replaced. The photo I have loaded is after I used the esalon hair colour. 0 of 0 people found this review helpful. Did you? |
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Love it!This is a great product. Easy to use. My hair feels awesome. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |