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Custom Color Set
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66,637 Verified Client Reviews |
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I the color.can I have little more dark like a medium brown ok but I love it 🥰 Thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
ColorI enjoyed the process, however the color was a little darker than I anticipated. 0 of 0 people found this review helpful. Did you? |
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HairFull coverage. .but after washing hair felt stiff. Not shinny 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJo- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
BestI just love the automatic highlights. Wish it came with a application brush for roots. Other than that AWESOME STUFF LOVE IT 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Exactly what I requestedThe color was exactly what I asked for and it turned out great. I only wish I had requested a slightly lighter color. But, next time! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelli- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Color ?Its been 1 month and my hair is fading and my greys are showing . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBridget - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not right for me.Not saying that it was all ESalon's error but the hair dye I thought I was getting was a lot lighter than my own color and a lot of ash in the blend. My hair came out darker and not a lot of ash tones in my hair. Not sure if I will order again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Gone wrongWas to be light blond turned out brown. Will need to go to salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJacqueline - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. Please let us know if there is anything else we can do to help! |
My hair is almost blackThis is far from medium brown, even with only a 10 developer my hair is pretty much black. I’ll have to process it way more than I want to to lighten this color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGina - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color is lighter than previou order! Roots look at least a shade lighter ! HelpColor did not cover roots as well as last time! , Looks a shade lighter ! I followed followed instructions completely! What to do ? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarmen - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |