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Custom Color Set
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66,736 Verified Client Reviews |
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Very satisfied with my colorVery pleased with my color. When I let eSalon know that the gray was not being colored as well as the rest of my hair, they adjusted for it, and the result was great. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanet - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Amazing!!I am in love with my color. I love how everything is so personalized. This subscription makes it so easy for me to touch up my roots without making an expensive appointment at the salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVictoria - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect matchFirst time using e salon and I’m so happy I found them . The quiz / questionnaire is a definite must . My match was perfect to my natural color which is a light black . When I was younger I was always terrified of getting grey hair and needing constant color for my roots and it not matching and the dark staining around my hairline after . Seal on gives Stain prep for before and post wipes after . I love it . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTina - Thanks so much for your feedback! We are happy to hear that you are loving your customized eSalon color, your experience, and your amazing results! We appreciate you sharing, and Happy Coloring! |
Simple steps, gorgeous resultsAmazing custom colour, easy application, fail proof! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeanna - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Perfect!As a redhead, it is difficult to get color right but this custom color was spot on! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Loved the colorI loved the color and all the application tips. However, my grays came back real quick! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
FINALLY WE GOT IT RIGHT!!When the pandemic started, my hair was a Med. Ash Blonde. The first try I was very upset, it darkened my hair, No more Ash just dark dreary brown that me me look older my husband said he hated it.. the 2nd order made my hair look harsh n brassy, My hair was 3 different colors.. I called esalon bc I wanted to fix it, so I sent b4 n after pics (ash blond n the other with dark brown w_red tones n blond) I don't know how she did it but she did. I ordered it for Xmas but I waited till yesterday and was surprised to see extra bc I have long hair (free of chzrge) it looks great, its light W/a hint of Ash. . I thank you for not giving up n working with me. Esalon is amazing. Great Customer service goes a long way..Thanks Danielle, your awesome .I WANT THE SAME EXACT COLOR in my next shipment .. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRosalyn - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Not good on changeI asked to change my formula to Copper 5.43 (picked from their color choices) and I got the same color as before. Disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelli - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Extremely dryThere is not enough coverage as the bottles are small and after using my hair was so dry it was like rats tails clumped together. Very expensive will go back to my usual high street product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErica R. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not change my hair colorThis did not change my hair color to the requested color. It didn’t even hide my grey hair! I am not happy! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |