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Custom Color Set
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66,754 Verified Client Reviews |
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Was way too darkThis is the 3rd colour I've had and there doesn't seem to be any consistency. First colour was too dark, second was good and now it's too dark again 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Natalie, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Chemical problemThis color was defective I notice that the activater bottle was very warm I mixed the color with it and left the room for a minute Came back to find color Ozzie’s all over counter Very warm Solution This has never happened with my previous orders I salvage what I could Coverage was no good 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
This is thirdThird box and this time purchased shampoo and conditioner as always it feels so personal to you, with the instructions that come with it. I was always nervous dying my own hair but have gain so much confidence with e-saloon 6 of 7 people found this review helpful. Did you? |
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PerfectionLove my new hair color, great coverage for my gray, thank you e salon!!!! 4 of 6 people found this review helpful. Did you? |
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Way too darkStraight to the point. I didn't like the color, very dark. Now looking for ways to lighten and or tone up 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJermony - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Unscribed me plzPlz unscribed me from the account, sorry I just cannot afford the payment every month so plz take me off the list , and yes I like your colours but cannot afford it right now , thanks Karen Sinclair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - Thank you for sharing your feedback. We're happy to hear you're enjoying your custom color and have reached out to you to better assist. |
Perfect colorI let my previous color fade out. Then did my whole roots and blended ends. I am very happy this time. Not red. Thank you. 4 of 4 people found this review helpful. Did you? |
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Thankyou againI absolutely love your product and my hair has never looked and felt so healthy, thankyou Lucia my new adjustment in colour is perfect!!!! 3 of 3 people found this review helpful. Did you? |
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Good quality dyegreat dye! 3 of 3 people found this review helpful. Did you? |
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Perfect colourThe colour I have had mixed for me is exactly what I wanted. I couldn’t be happier with this, it’s saved me so much money by not having to go to the hairdressers but still looks like I have been. I’ve had loads of compliments and people can’t believe I dyed it myself! Thank you 🙏 8 of 10 people found this review helpful. Did you? |