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Custom Color Set
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66,591 Verified Client Reviews |
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Not the colour I wanted at allI was supposed to be going copper as my hair was over processed blonde and very damaged looking. My hair is now cherry red, without a hint of copper or even auburn. I am very disappointed as this service comes highly rated for so many, especially for copper and red tones. Won't be ordering again or recommending to anyone I know 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRóisín D. - Thank you for your feedback. We’re so sorry to hear that our color application did not meet up to your expectations, however we are pleased to know that you like the color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I think my formula was incorrect.This touch up color set came out as a light violet on my roots. It was not the same as my previous color. I have alot gray/ white hair along with dark brown as roots. It made my roots appear violet purplish kinda of a glowing affect, not for me. My roots have faded some, so I would like some help in adjusting my color very soon. I welcome your advice. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDarlene - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
My hair is black/ashenI wanted light brown with golden hues. Now I look like a 53 year old who is into Goth. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle- We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not worth it!I didn’t subscribe to your product, I only ordered an one Time order, this product did NOT cover my gray! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEvangela - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Custom Color setHappy with the color mix. The formula is more gentle than store bought color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - Thank you for your feedback, and we are so very thrilled to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color MatchOn my first order, the grey coverage and color was off by a 1/2 shade to a shade. I spoke with a color specialist who adjusted my color for better grey coverage and a darker shade and the next batch was a perfect color blend! Very easy process for a 1st time user. This has been a hugeee win during the pandemic! So glad I was referred by my mom to try this out! 😊✨ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
BeautifulNever died my hair before as everyone said it was a lovely colour, so very nervous to try product but I don't now why, the colour was exactly what I asked for and I enjoyed the whole process. 0 of 0 people found this review helpful. Did you? |
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Beautiful color.My husband and I are sheltering in during the pandemic and doing each other’s hair which has been rather fun.This is the first time I have colored my own hair after 25 years of salon color. I have to say that I like the color better! The instructions were clear. A plastic bowl, plastic clips and cape were super helpful and we used them for my husband’s cut as well! Thank you Esalon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVivian- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
ColorYou did great job with my color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRosemarie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect matchCovered roots brilliantly, everything needed in the pack. 0 of 0 people found this review helpful. Did you? |